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Leader Communications Inc.
Portland, OR, United States
Leader Communications Inc. Computer Network Support Specialist Portland , Oregon Apply Now The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintai
Job Source: Leader Communications Inc.Leader Communications
Portland, OR, United States
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government security clearance to be retain
Job Source: Leader CommunicationsLeader Communications
Portland, OR, United States
Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position. Duties & Res
Job Source: Leader CommunicationsTire Factory, Inc.
Portland, OR, United States
**Computer Support Specialist** Remote - Portland, OR Point S Tire is seeking to fill the role of **Computer Support Specialist**. The ideal candidate for this position will have a great attitude, demonstrate exceptional customer service skills and be comfortable delivering computer support via phone and remote support software. Candidates mus
Job Source: Tire Factory, Inc.Bigleaf Networks, Inc.
Beaverton, OR, United States
**Network Support Specialist** at Bigleaf Networks Beaverton, Oregon or Remote ****What Youll Do:**** As the Network Support Specialist you'll be responsible for tech support, deep network troubleshooting, and Linux operating systems. Come join us at Bigleaf to help businesses connect to their customers, people like us, people like y
Job Source: Bigleaf Networks, Inc.Tire Factory, Inc.
Portland, OR, United States
**Computer Support Specialist II** Portland, OR Point S Tire is seeking to fill the role of **Computer Support Specialist II**. The ideal candidate for this position will have a great attitude, demonstrate exceptional customer service skills and be comfortable delivering computer support via phone and remote support software. Candidates must d
Job Source: Tire Factory, Inc.TransPerfect
portland, or
Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our Portland Or. office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 5+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candida
Job Source: TransPerfectTransPerfect
Portland, OR, United States
Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our Portland Or. office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 5+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candida
Job Source: TransPerfectPortland, OR, United States
Location Portland, Oregon ,
United States
The recruitment team at Myticas Consulting is looking for experienced IT Support Specialists who would be interested in full-time permanent opportunities offered within the Portland OR Phoenix/Scottsdale regions.
The candidate will provide courteous and expert technical support to all team members in all locations via a ticketing system, remote access, desk-side support, phone calls, emails, self-service and walk-ups. The position will require multitasking among several duties including but not limited to installation, troubleshooting, and resolving technology issues on various hardware and software, Windows 10 and MAC operating systems, Server Operating Systems, VPN, Active Directory, Firewalls, Network Devices, prioritizing support requests and performing ticket documentation. Works collaboratively with other members of the IT team and managed service providers to ensure tickets are being resolved and closed within service level agreement.
RESPONSIBILITIES:
* Provide superior quality and service to all tech users. Responding promptly and courteously.
* Prioritize requests.
* Identify the most direct solutions to technical issues.
* Provide expert help desk level 2/3 support (both remote and on-site) for all hardware, software, and ancillary office equipment including video conferencing equipment, wireless connectivity, firewalls, network devices, VPN, phone systems, printers, scanners and multi-function devices.
* Mid-level technical support on network issues: WAN and LAN connectivity, routers, firewalls, and security.
* Install, upgrade, configure, troubleshoot, maintain and modify computer, and network system software.
* Provide day-to-day maintenance and support for Microsoft Office 2016 including Outlook e-mail.
* Document all support activities in JIRA ticket-tracking system.
* Assist with inventory management for technology assets.
* Image workstations and assist in installation of PC hardware and software applications.
* Deployment and migration of computers.
REQUIREMENTS:
* Strong customer-service skills including verbal and written communications; customer-focused with ability to effectively communicate with management, co-workers and customers.
* Superior time management skills including sense of urgency and proactive approach.
* Excellent analytical and problem solving skills.
* Exceptional organizational skills.
* Self-motivated, results-oriented, and accountable.
* Azure AD experience is a plus
* SSO integration is a plus
* Strict adherence to professional ethics.
* Demonstrated bility to work independently and in a team environment.
* At least six years of relevant technology experience working in Active Directory environments.
* Strong computer aptitude and understanding of IT concepts, operating systems, business applications, printing systems and network systems.
* Strong PC and software product skills (Windows 10 and Mac OSX operating systems, Microsoft Outlook/Office 2016 etc)
Experience working in an on-call environment.
Server troubleshooting experience (Windows 2008 R2, 2012 & 2016)
Experience managing and deploying network devices (switches, firewalls and access points)
* Self-motivated to research resolutions to technical issues independently and with limited guidance
* Drive to research and learn new technologies.
PROFESSIONAL BACKGROUND / SKILLS:
* Bachelors degree in Computer Science or related degree or related experience required.
* CompTIA A+ certification a plus
* 6+ years of experience in a Help Desk, System Admin, or Desktop Support role
* Strong Knowledge of Active Directory administration
* Familiarity with Office 365 and Exchange Online administration
* Familiarity with Google Suite administration
WORKING CONDITIONS:
* Full time office hours of 8:00am 5:30pm.
* Available for some on-call coverage during evenings, weekends, and holidays.
* Ability to lift, carry, push and pull up to 40 pounds
INDTO
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Senior IT Support Specialist jobs in Portland, OR, United States
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