Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Hotel Derek
Houston
Job Description Job Description Traveled, compelling, authentic. Emeline offers innovative dining, cozy gathering places, curated retail, classic event space and gracious guestrooms - marked by layers of experience, thoughtful surprises and an unmistakable sense of place. This individual has a natural ability to brighten a room and crea
Job Source: Hotel DerekHampton Inn / Homewood Suites Houston Downtown
Houston, TX, United States
Job Description Job Title: Front Desk Supervisor Responsible for supervising the activities at the hotel front desk, while providing quality guest service, including but not limited to checking in/out of hotel guests; guest requests, mail/message service, hotel reservations, concierge services, and promotion of in-house activities. Essential Duties
Job Source: Hampton Inn / Homewood Suites Houston DowntownAvion Hospitality
Houston, TX, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience At least 2 to 3 years of
Job Source: Avion HospitalityAimbridge Hospitality
Houston, TX, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3
Job Source: Aimbridge HospitalityMoodynational
, HI, United States
** Front Desk Supervisor** **Job Category****:** Hospitality **Requisition Number****:** FRONT001928 Showing 1 location **Job Details** **Description** **The Hampton Inn Philadelphia/Great Valley/Malvern , managed by Moody National Management LP, is looking for a Front Desk Supervisor to join our team.** **Full-Time associate
Job Source: MoodynationalHyatt House/Hyatt Place Hou Med Ctr
Houston, TX, United States
Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3
Job Source: Hyatt House/Hyatt Place Hou Med CtrThe Laura Hotel
Houston, TX, United States
About Us: The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the propertys rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, a
Job Source: The Laura HotelAimbridge Hospitality
Houston, TX, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3
Job Source: Aimbridge HospitalityHouston, TX, United States
Description
Provide guidance and leadership of the Hilton Hotel Front desk to ensure consistent quality of customer service is provided to all guest in accordance with Hilton standards.
Assign and instruct Guest Service Agents, Operators, Bell attendants in details of work and monitor lobby traffic to make staffing adjustments.
May perform the duties of Front Desk Clerk and/ or Night Audit .
Perform front desk operations by completing checklist of important daily tasks including night audits, and determining room and rate availability.
Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton standards.
Monitor performance of staff with performance evaluations and make recommendations for training when inconsistencies develop at the Front Desk.
Resolve customer complaints by conducting thorough research of situation and the most effective resolutions.
Performs other job-related duties as assigned.
EEO/AA
Additional r esponsibilities:
This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift
Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accuracy of information
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and efficiently
Assist with reservations and room assignments
Process payments and maintain accurate records
Maintain a clean and organized front desk area
Collaborate with other hotel departments to ensure guest satisfaction
Follow all hotel policies and procedures
A dditional Job Posting Information:
Schedule: 8 hour shift
Evening shift (3pm-11pm)
Holidays
Overnight (11pm-7am)
Must be available to work weekends and holidays.
Qualifications
High school and 3 years experience
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED. Requires a minimum of one (3) year of directly job-related experience. Department is willing to accept education in lieu of experience
Preferred skills: Experience in Night Audit preferred
Excellent guest relations skills with a focus on providing exceptional hospitality
Knowledge of hotel operations and hospitality management principles
Experience working in a hotel or similar customer service environment preferred
Bilingual/multilingual skills are a plus
Strong communication skills, both verbal and written
Proficient in using front desk software systems and phone systems
Ability to handle multiple tasks simultaneously with attention to detail
Problem-solving skills to address guest issues effectively
Flexibility to work various shifts, including evenings, weekends, and holidays
Email Alert for Front Desk Supervisor- Night Audit jobs in Houston, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.