ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Uniphore Technologies Inc.
Dallas, TX, United States
**Customer Care Manager** Dallas, Texas / Pegasus Pegasus / Full-time Uniphore is the global leader in Conversational Service Automation. The Companys vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniph
Job Source: Uniphore Technologies Inc.Likewize
Dallas, TX, United States
Job Description: Likewize is searching for a Customer Care Manager to join our team at our global Headquarters in Southlake, TX. Your day-to-day responsibilities include but are not limited to: Deliver excellent internal and external customer satisfaction by demonstrating exemplary leadership. Achieve business objectives for call center customer
Job Source: LikewizeMasteryPrep
Dallas, TX, United States
Elevate Educational Experiences With Exceptional Service At MasteryPrep, we blend customer service excellence with educational technology to profoundly impact student success. As our Customer Care Manager, you will lead the charge in providing seamless and supportive interactions with our products and services. Your role is crucial in guiding a te
Job Source: MasteryPrepTravelperk
Dallas, TX, United States
Please check the job description to see which locations the role is open to. If you require a work permit to work for TravelPerk, please select 'No'. *TRAVELPERK S.L.U. hereby informs you it is the controller for your corporate contact details for the purpose of assessing your application for any present or future vacancies within our company.* *Th
Job Source: TravelperkMasteryPrep
Dallas
Job Description Job Description Elevate Educational Experiences with Exceptional Service At MasteryPrep, we blend customer service excellence with educational technology to profoundly impact student success. As our Customer Care Manager, you will lead the charge in providing seamless and supportive interactions with our products and services. Yo
Job Source: MasteryPrepPriceline
Dallas, TX, United States
This role is eligible for our hybrid work model: 2 days in-office Senior Manager, Customer Center Operations We pride ourselves on Customer Care at Priceline. And our team delivers the very best. Through our partner call centers and online support services, we make sure customers are always looked after before, during and after booking a deal wit
Job Source: PricelineSteer Health
Dallas
Job Description Job Description Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more. As a Customer
Job Source: Steer HealthSteer Health Inc
Dallas, TX, United States
Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more. As a Customer Success Manager, you will be resp
Job Source: Steer Health IncDallas, TX, United States
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 16 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
J ob Summary: Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.
Duties and Responsibilities
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards.
May complete work orders (MW Region: May complete work) required to meet customer needs; provides problem solving on-site.
Contacts and schedules appropriate subcontractors to perform work as required.
Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.)
Directs and supervises subcontractors to improve efficiency and workflow.
Maintains service vehicle inventories including appropriate materials and equipment.
Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.
Assist in special projects as requested and perform additional duties as required.
Minimum Education/Experience:
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
Skills:
Computer
Written & Verbal
Customer Service
Competencies:
Customer Focus
Approachability
Listening
Time Management
Composure
Conflict Management
Perseverance
Problem Solving
Work Conditions:
Some exposure to undesirable environmental conditions with minimal health and safety risks. May at times require use of appropriate equipment and precautions.
Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
#J-18808-Ljbffr
Customer Care Manager jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.