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Sam's Club
Woodstock, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Gurnee, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Schaumburg, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Hoffman Estates, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Crystal Lake, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFastmore
Schaumburg, IL, United States
Position title Customer Service Representative **Job Mission:** The Customer Service Representative plays a critical role in supporting the Account Manager in exceeding customer expectations through resolving issues, inputting accurate orders into the Fastmore TMS, and troubleshooting tasks alongside the Fastmore team. **Key Responsibilities:** * S
Job Source: FastmoreR1 RCM
Elgin, IL, United States
Location: Ascension IL St. Joseph Hospital Elgin Shift: Outpatient Monday - Friday 9:30 AM -6:00 PM with Rotating Saturdays 6:30 AM-12:00 PM and Rotating Holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are t
Job Source: R1 RCMPSG Global Solutions Careers
Arlington Heights, IL, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Insurance industry in Arlington Heights, Illinois, United States . Pleasantly greet clients and prospects who walk in or call. Process policy changes for policyho
Job Source: PSG Global Solutions CareersCary, IL, United States
Description:
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Promptly and professionally respond to all inbound customer needs. Role includes understanding complete product portfolios, direct and contract pricing, distribution and consumer direct processes, problem solving and complaint handling, as well as sales and clinical support.
-Communicate professionally and effectively both written and verbally
-Support Sales and Marketing for new product launches
-Direct sales support
-Processing customer returns including coordination of product pick up and reimbursements to customer
-Answering the Chat feature on the web site
-Process customer complaints in accordance with federal regulations
-Gain understanding of GPO's, IDN, National Accounts pricing Problem solve- billing errors, freight options, shipping errors
-Works directly with logistics for tracking and expediting orders
-Direct sales support Facilitating service interruptions
-Sales and inventory data reporting for Sales and Marketing Customer order processing
-Demonstrate understanding of all CS processes and procedures and their impact on customer interactions
-Identifies cost effective transportation options for customers
-Facilitating service interruptions
-Customer order processing: Complete entry to delivery
-Learns and communicates specific product features and benefits as well as the medical problems they address
Hours:
Monday-Friday 8am-5pm
Skills & Qualifications:
- 1+ Years of Professional Office Experience in customer service, order entry or logistics
- Microsoft Office- Computer Skills - ability to navigate multiple (20) systems on a PC using 2 computer monitors.
- proficient with all systems related to role Demonstrate understanding of all CS processes and procedures and their impact on customer interactions
Nice Haves:
- Bachelor's Degree
- Salesforce.com
- SAP
- Sales Support
- Customer service experience in a Manufacturing setting
Soft Skills:
-Strong multi-tasking skills
-Ability to handle a fast paced environment - handling several functions of the job at the same time (phone, chat, po's, emails)
-Ability to learn on the go
-Ability to learn new technology
-Process oriented but also open to changing and adapting to new processes quickly
- Detail Oriented
- Possess strong verbal and written and communication skills
- Possess high creative reasoning and attention to detail abilities.
-Strong follow up skills
- Self Driven
- Team Player
- Ability to be a self-starter and work independently without direct supervision
- Possess strong problem solving and organizational skills
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Customer Service Representative jobs in Cary, IL, United States
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