Change Management & Communications Principal

Charlotte, NC, United States

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

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Job Description We have an exciting hybrid opportunity for a Change Management &Communications Principal to join our growing team! In this role, you willprovide change and internal communications consulting, planning and execution for small and large projects supporting Human Resources and other corporate functions. Serving as a trusted strategic advisor to executives and project teams, you will solve unique and complex problems and design and develop deliverables to ensure employee adoption, achieve project results and minimize unanticipated impacts to the business. This is a critical role to ensure that change initiatives are effectively managed, communicated and integrated to achieve desired outcomes and drive organizational success. The work is diverse, fast-paced and challenging.

AsChange Management & Communications Principal, your duties and responsibilities will include:

Lead, develop and execute an organizational change approach for varied complexity or program workstreams using a defined methodology, including sponsorship, communications, training, reinforcement, and resistance management

Lead, prepare and manage quality deliverables, including internal communications products

Partner with project teams and senior leadership to mitigate resistance, communication and sponsorship issues

Serve as a trusted advisor to executives and sponsors and be seen as a change management solution integration SME

Analyze and describe change impacts and change collisions

Maintain a high degree of cross-functional team coordination and integration of change impacts and deliverables

Provide sound communications counsel, planning and execution to senior leadership in HR and corporate functions

Serve as a contributing member of the corporate communications and community impact team, providing editorial input and deliverables and supporting large-scale initiatives such as all-employee and senior leadership team meetings

Qualifications WHAT IT TAKES TO CATCH OUR EYE:

Bachelor's Degree from an accredited college/university

7+ years of management consulting, advisory, professional services or equivalent experience leading and executing organizational change and communications deliverables for complex projects

Program-level experienceleading the strategy, planning and execution of change management deliverables across multiple work streams (e.g., mergers and acquisitions, enterprise-level IT projects)

Excellent writing skills - both technical and strategic

Organizational change management communication experience for a wide variety of audiences

HR and Total Rewards experience

Strong project management skills to manage and integrate multiple, un-related change management plans

Ability to assess change impacts across functions and projects and integrate deliverables to avoid collisions

Strong leadership, influencing and negotiation skills.

Strong consultative skills and experience working with C-suite leaders; can build consensus and achieve goals through influence

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure

Exceptional interpersonal skills, including written and oral communication

BONUS POINTS FOR:

Professional change management certification. CCMP preferred

Master's degree

Experience developing training content

Professional project management certification

Degree in communications, organizational development or related discipline

Working knowledge of AP Stylebook is helpful

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Additional Information WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief inBeing Real .

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

Brightspeed's Privacy Notice for California Residents

Brightspeed's Privacy Notice

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