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Liberty Military Housing
San Diego, CA, United States
Overview Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingThe Hiller Companies
San Diego, CA, United States
Job Details Job Location Hiller San Diego - San Diego, CA Description The Hiller Companies, LLC has an immediate opening for Service Coordinator. Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as
Job Source: The Hiller CompaniesCJ Charles Jewelers
La Jolla, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersDefenders
San Diego, CA, United States
Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep nati
Job Source: DefendersWestern Pump
San Diego, CA, United States
Can you answer these questions with a resonating yes? - Do you have what it takes as an EXPERIENCED service dispatcher to contribute to our Team? - Are you able to track multiple situations and solve problems? - Do you see customer service as an opportunity rather than an annoyance? - Are you calm, cool, and collected under pressure? - Do you supp
Job Source: Western PumpLiberty Military Housing
San Diego, CA, United States
Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingCJ Charles Jewelers
San Diego, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersKnewin
San Diego, CA, United States
Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep natio
Job Source: KnewinSan Diego, CA, United States
Company Overview:
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions)
Position Summary:
This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.
Essential Duties and Responsibilities
Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
Responsible for creating work orders, providing status to customer and following up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Work with technicians to ensure all paperwork is completed properly within the designated time.
Maintain appointment schedules.
Order material and equipment.
Receive material/equipment and issue material and equipment to technicians.
Complete daily reports.
Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
Conduct physical inventory.
Act as a liaison between Sales, Project Managers and technicians.
Other duties as assigned.
Qualifications - External
Minimum Qualifications:
High School Diploma or General Education Degree (GED)
Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
Proficient in Microsoft Office (Word, Excel & PowerPoint)
Experience/Requirements:
Must possess good decision making skills, be very organized and detail oriented.
Must have excellent oral and written communication.
Ability to use discretion. Problem Solving and ability to escalate matters when needed.
Data analysis and interpretation skills.
Speed and accuracy with attention to detail.
Dispatching and scheduling.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work Environment:
Normal office environment.
The noise level in the work environment is usually moderate.
Pay and Benefits Disclosure :
The pay range for this role is $26.65 - $33.31 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.
ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at http://jobs.adt.com to learn more.
Service Coordinator jobs in San Diego, CA, United States
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