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Gainwell Technologies
Irving, TX, United States
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career
Job Source: Gainwell TechnologiesA-Line Staffing Solutions
Dallas, TX, United States
Full time Case Manager Nurse RN openings in the Dallas, TX 75244 area with a major healthcare company! Starting ASAP!! Apply now with Luke H. at A-Line! This is a hybrid (remote-field) position. Care Managers will be working in the field 4 days per week doing assessments. 1 day per week will be working on documentation in remote home of
Job Source: A-Line Staffing SolutionsAston Carter
Dallas
Our large tech client is hiring for REMOTE Call Center/HR Assistants to join their team. Must be flexible to work weekends. If interested, please apply directly. Job Description: The team hiring is the first point of contact by phone, chat or tickets for inquiries related to payroll, policies and benefits, among others for employees. The associate
Job Source: Aston CarterStaffmark Group
Irving, TX, United States
Are you looking for a job? Partner with Staffmark for job options that match your skills and work-life balance. We are hiring a Call Center Representative, in Irving, TX. Secure your future with this opportunity today! Requirements | 1 year of call center experience + Must have reliable internet and the ability to pick up equipment in Irving, TX
Job Source: Staffmark GroupPeppes Pizza AS
Dallas, TX, United States
Description Valor Healthcare is looking for a Quality Assurance program manager to join our proposal team for a government contract to support the Global Nurse Advice Line (NAL) which is a service to Military Health System (MHS) eligible beneficiaries. Position Summary The Global NAL will provide access to telehealth registered nurses for triage
Job Source: Peppes Pizza ASMedPro Healthcare Staffing
Dallas, TX, United States
MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Case Manager Registered Nurse (RN) for a travel assignment with one of our top healthcare clients. Requirements Eighteen months of recent experience in an Acute Care Case Manager setting Active RN License BLS Certifications Degree from accredited nursi
Job Source: MedPro Healthcare Staffingthryvlgbt
Dallas, TX, United States
We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction. Responsibilities: Manage and lead a team of call center representatives Develop an
Job Source: thryvlgbtHiring Now!
Irving, TX, United States
MedPro Healthcare Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Irving, Texas. Job Description & Requirements Specialty: Case Management Discipline: RN Start Date: 07/29/2024 Duration: 13 weeks 36 hours per week Shift: 9 hours, days Employment Type: Travel MedPro Healthcare Staffing , a Joint Commission
Job Source: Hiring Now!Dallas
Job Description Job Description Description: Valor Healthcare is looking for a Telehealth Registered Nurse (RN) program manager to join our proposal team for a government contract to support the Global Nurse Advice Line (NAL) which is a service to Military Health System (MHS) eligible beneficiaries.
Position Summary
The Global NAL will provide access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The NAL also offers customer service and care coordination services to include, provider locator support, specified military treatment facility appointing services, urgent care referral submissions, and customized military treatment facility transfers to support the military treatment facility’s capability for eligible MHS beneficiaries. The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects.
Schedule and Remote Eligibility
This position is remote eligible as long as you are living in one of the US states. The schedule will be a general 40 hour work week on a day shift, Monday through Friday.
Responsibilities
Program Leadership : Lead and supervise a team of healthcare professionals, demonstrating strong leadership, interpersonal, organizational, and communication skills.
Program Implementation: Manage the implementation of nurse triage programs, including resource identification, allocation, maintenance, and adjustments as needed.
Formal Planning: Develop comprehensive plans for program execution, ensuring that all aspects are well-defined and tracked.
Performance Tracking: Oversee the formal tracking and reporting of program performance metrics to ensure alignment with organizational goals.
Quality Assurance: Maintain the highest standards of patient care and quality assurance within the call center operations.
Regulatory Compliance: Ensure that all programs and activities adhere to relevant healthcare regulations and guidelines.
Collaboration: Collaborate with cross-functional teams to ensure the success of healthcare programs and projects.
Ensures departmental compliance with regulatory and The Joint Commission requirements.
Assists with the hiring, training, directing, development, and evaluating of nursing staff.
Responsible for maintaining, educating, and monitoring of Call Center/Communications operations.
Acts as liaison to ensure excellent customer service by frequent and timely communication.
Requirements: Minimum of 15 years of healthcare call center, telehealth nurse triage programs, or equivalent experience.
Minimum of 5 years of supervisory or leadership nursing experience.
Bachelors degree in nursing from an accredited university required.
Active RN license in any state, commonwealth, or District of Columbia.
Master's degree in healthcare administration, business management, nursing or equivalent field preferred.
US Citizenship required.
This job is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.
Valor Healthcare is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
Email Alert for Remote Program Manager Registered Nurse (RN) - Government Healthcare Call Center jobs in Dallas
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