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LeadStack Inc.
Stanford, CA, United States
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world. T
Job Source: LeadStack Inc.Saicon Consultants, Inc.
Palo Alto, CA, United States
University IT Service Desk Analyst Location:Stanford, CA Posted On: 05/22/2024 Requirement Code: 68439 Requirement Detail **Start as on-site, once trained up can begin some work from home days (gradual - start with 1 day) Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, co
Job Source: Saicon Consultants, Inc.Talent Software Services
Stanford, CA, United States
Description: **Start as on-site, once trained up can begin some work from home days (gradual - start with 1 day) Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. You will also record th
Job Source: Talent Software ServicesMaxonic
Stanford, CA, United States
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a University IT Service Desk Analyst Job Description: Job Title: University IT Service Desk Analyst Job Type: Contract Job Location: Stanford, Stanford, CA - 94305 USA Work Schedule: On-site Pay rate: $30.40-$3
Job Source: MaxonicThe Judge Group
Palo Alto, CA, United States
Job Title: IT Service Desk Analyst Location: Stanford, CA (Onsite) Duration: 6+ Months (Contract) Description: Start as on-site, once trained up can begin some work from home days (gradual - start with 1 day) Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and
Job Source: The Judge GroupThe Judge Group
Stanford, CA, United States
Job Title: IT Service Desk Analyst Location: Stanford, CA (Onsite) Duration: 6+ Months (Contract) Description: Start as on-site, once trained up can begin some work from home days (gradual - start with 1 day) Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and
Job Source: The Judge GroupIntelliswift Software Inc
Stanford, CA, United States
Job Title: IT Service Desk Analyst Duration: 6+ Months Location: Stanford, CA/Hybrid Pay Rate: $30.73 to $31.69/hr. Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable
Job Source: Intelliswift Software IncStanford Health Care
Newark, CA, United States
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Night - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Service Desk Manager is responsible for the overall activity and
Job Source: Stanford Health CareRedwood City, CA, United States
Job title: University IT Service Desk Analyst
Contract on W2 for a duration of 12+ months (Possibility for extensions)
Work type HYBRID from Redwood City CA but need to be onsite for training.
Pay budget - $25 - $31/hr on W2
Top 3 requirements to hire?
Customer service, phones (we’re a call center), and critical thinking skills.
Experience with ServiceNow is a plus.
Training: Password reset, duo 2 step, desk phones, order/billing for IT services
Support faculty, staff, students.
Pass IT support to IT team, but handles all incoming calls (15-25 calls a day)
REQUIREMENTS
Experience with various operating systems and computing devices.
Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.
Good communication and interpersonal skills.
Ability to provide excellent client service.
Ability to apply diagnostic techniques for problem troubleshooting.
Ability to apply information technology standard methodologies, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.
Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk.
Familiarity with remote desktop tools.
CORE DUTIES
Provide first line of response to requests for various hardware, software, peripherals, and networking technical assistance. Provide remote problem resolution when possible.
Resolve basic end-user problems, escalate as appropriate.
Install, upgrade, configure, and solve computing and communication devices and peripherals.
Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
Apply security standard methodologies.
Ensure users are assigned appropriate resources.
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks.
Frequently sitting, using a telephone, grasping lightly/fine manipulation, bending, lifting, standing, and carrying equipment.
Occasionally lift/carry/push/pull objects that weigh 21-40 pounds.
Rarely kneel/crawl, climb (ladders, scaffolds, or other), writing by hand, sort/file paperwork or parts, grasp forcefully.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Email Alert for University IT Service Desk Analyst jobs in Redwood City, CA, United States
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