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The LaSalle Group
New Orleans, LA, United States
LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with
Job Source: The LaSalle GroupNOLA Public Schools
New Orleans, LA, United States
NOLA Public Schools Vision The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success. Position Summary The IT Help Desk Technician will sup
Job Source: NOLA Public SchoolsLaSalle Network
new orleans, la
LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with h
Job Source: LaSalle NetworkBEAR Technologies
Metairie
Job Description Job Description Salary: Job Title: On-Premise Help Desk Technician Location: New Orleans, LA Job Type: Full-Time Hours: Monday – Friday, 9:00 AM – 5:00 PM with semi-regular travel to Dallas Company Overview: We are a leading Managed Service Provider based in Dallas, dedicated to offering superior IT solutions to our clients. We pr
Job Source: BEAR TechnologiesRSDC
New Orleans, LA, United States
RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which results in positive impact and endurin
Job Source: RSDCRSDC
New Orleans
Job Description Job Description RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which resu
Job Source: RSDCRSDC
New Orleans
Job Description Job Description RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which resu
Job Source: RSDCGeneral Dynamics Information Technology
New Orleans
**Req ID:** RQ174191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information Technology (IT) Services,Standard Operating Procedure (SOP) **Experience:** 3 + years of related experience **
Job Source: General Dynamics Information TechnologyMetairie, LA, United States
Industry *Corporate Position Help Desk Technician Req Code 2394 General Location Metairie Primary Responsibilities
Requisition Number: 2394
Job Title: Help Desk Technician
Date Opened: 3/26/2024
Location: Metairie
Industry: Corporate
Department: Information Technology
Employment Type: Full-Time Regular
Part-Time Available: Yes
Eligible for US Work Authorization Sponsorship: No
FLSA Exemption: Non-Exempt
Job Summary:
The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.
Job Duties and Responsibilities:
Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;
Set up new hires with equipment and appropriate access to the company's system;
Troubleshoot issues with equipment like printers, computers and servers
Assist with the maintenance of the business software applications;
Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;
May confer with database programmers, analysts or other system administrators.
Qualifications (Knowledge, Skills and Abilities): High School diploma or the equivalent required;
Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;
Associates' Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;
Tech savvy with working knowledge of office automation products, databases and remote control;
Good understanding of computer systems, mobile devices and other tech products;
Ability to diagnose and resolve basic technical issues;
Proficiency in English;
Excellent communication skills;
Customer-oriented and cool-tempered.
Working Conditions: Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;
Interaction with other team members, as well as supervisors and client personnel;
Must be able to wear safety equipment as required by the safety department for personal protection;
May be required to travel out of town on a periodic basis.
Physical Requirements (With or without Reasonable Accommodation): Must be able to lift and carry 20 pounds;
Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;
Ability to sit for prolonged periods of time;
Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;
Sufficient manual dexterity which permit the employee to perform routine office duties;
Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.
This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Other Drug Free Workplace:
EDG Inc. and its subsidiaries are committed to a drug free workplace.
Applicants are subject to both pre-employment hair and urine drug screens. Post-hire, employees are subject to random, periodic, post-accident, and reasonable suspicion drug testing which may include both hair and urine drug screens.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Help Desk Technician jobs in Metairie, LA, United States
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