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Health Advocates Network
New York
Health Advocates Network is currently seeking a **Computer Support Specialist** to work at a facility in **New York, NY.** These are _registry_ positions with our company. **Pay Rate:** $24 / hour **Shift details:** + M-F 8am-4pm or 10am-6pm **Job Duties** This may include such activities as: + Work on service desk shared mailbox, reply to emails,
Job Source: Health Advocates NetworkDatrose
New York
Job Description Job ID#: 24713 Job Category: Information Technology Position Type: Contract/W-2 Duration: 1 year Shift: Multi Shifts Job Title: Help Desk Technician Pay rate: $23/hr Shift: 8am-4pm or 10am-6pm Our Client: Our client is the New York State Office of General Services (OGS) and they are seeking a Help Desk Technician for one of their te
Job Source: DatroseAxelon
New York, NY, United States
6 mth assignment. Mon- Fri weekends as needed. Req 1+ year of tech support exp. in tech support role. Must have strong customer service skills, good communication. Ability to learn quickly and new technologies. Work in a team environment as well as being self-motivated. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deplo
Job Source: AxelonTop Prospect Group
New York, NY, United States
If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team. FT-Direct Hire On-Site in NYC $65-70K plus Benefits Must have previou
Job Source: Top Prospect GroupSummit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Aquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsNorstella
New York
IT Support Specialist Company: Norstella Location: New York, NY, United States Date Posted: Jul 4, 2024 Employment Type: Full Time Job ID: R-367 **Description** **About Norstella** At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going
Job Source: NorstellaNew York
**Overview**
This position provides technical support mainly to the New York office but can also be called upon to assist with problems in any of our client's other offices. The position requires basic knowledge of all the equipment and desktop software that is used in the Firm. Position will be responsible for approximately 50% Help Desk and 50% Deskside Support.
**Responsibilities**
+ Provide telephone and deskside support for all desktop systems distributed by our client's I.T. department.
+ Troubleshoot and research problems where a resolution is unknown. This may require speaking to a vendor’s technical support person, searching online databases, software help files or other sources that are available.
+ Create, escalate, and close tickets on the Helpdesk ticketing platform (IQTrak) including maintaining records of all equipment used by the end user working in and away from the office, such as laptop computers and portable printers
+ Assists with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
+ On-boarding /Off-boarding: Setup/remove hardware/software and mobile devices upon arrival and departure. For onboarding – assist with first login: set printers and e-signature; change login password; setup mobile device and telephone.
+ Coordinate the distribution of media supplies – laptops, mobile devices and accessories.
+ Ensure desktop computers interconnect seamlessly with all systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
+ Provide off hours support as required, particularly on call support on weekends.
+ Assist with ensuring the security of all systems and equipment including reporting and remediating phishing and malware attacks.
+ Assist with special projects as they arise such as conversions, moves or setting up "special" software
+ Work in conjunction with AV Team to set up technology in conference rooms, including but not limited to, video and audio collaboration.
+ Occasional printer support and maintenance such as clearing print queues.
+ Other responsibilities as they may be assigned from time-to-time
PHYSICAL DEMANDS
+ Intermittent physical activity including reaching, prolonged periods of sitting, bending, or lifting (up to 50lbs).
+ Mental qualifications include ability to perform all tasks assigned
+ Good organizational skills
+ Up-to-date with computer and network systems
**Qualifications**
+ A college degree and technical training certifications preferred.
+ A High School Diploma required
+ Must have basic knowledge and experience in MS Word, NetDocuments, ChangePro, and Windows.
+ Experience with Apple iOS a plus. Excellent client service skills, with a strong emphasis on “user” satisfaction
+ Experience using document management system (ideally NetDocuments);
+ Basic understanding of Microsoft Office suite, Microsoft Windows 10 operating system, Adobe Acrobat, document comparison (Litera Change Pro) or similar, financial applications such as IntApp Time.
+ Remote device support including Smartphones, MobileIron, Citrix, and Cisco Phone system/IP telephony
**What We Offer**
+ An opportunity to join an established team and be part of a successful and proven global organization!
+ A competitive compensation program!
+ Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
+ Employee discounts on Canon products & vendor discount programs for employees!
+ World-Class Training & Career Development Programs!
**Job Locations** _US-NY-New York_
**Posted Date** _1 month ago_ _(5/30/2024 2:08 PM)_
**_Requisition ID_** _2024-17999_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Information Technology_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Minimum Salary_** _USD $79,560.00/Yr._ **_Maximum Salary_** _USD $38.25/Hr._
Email Alert for IT Support Specialist_ jobs in New York
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