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NTT DATA
Washington, DC, United States
Req ID: 252377 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States (US). Responsi
Job Source: NTT DATAHirekeyz Inc.
College Park, MD, United States
Role: Service Desk Lead Location: College Park, MD or Washington, DC Duration:12+ Months Contract Job Summary Our client is looking resources to manage the lifecycle of paper records and other holdings: including support for records retention schedules and the accessioning process for all Federal, Judicial, Presidential, and Legislative records
Job Source: Hirekeyz Inc.JCD Staffing
Washington, DC, United States
Requirements: • U.S. citizenship is required • Ability to obtain and maintain a Public Trust clearance as required by contract. • This position is onsite at designated DOJ locations based on contract requirements Qualifications and Experience: • Bachelor's Degree with 5+ years' related experience or 7+ years' equivalent work experience • IT man
Job Source: JCD StaffingBowie State University
Bowie, MD, United States
Posting Details Job Specification Information Job Posting Number S354NE Position Title IT Service Desk Lead Class Title Staff Regular or Contingent II Contingent II (more than 6 mos) Desired Start Date FLSA Non-Exempt Grade/Range $50,000 - $60,000 Open Date 02/01/2024 Close Date Open Until Filled Yes Duties and Responsibilities Monitor,
Job Source: Bowie State UniversityNTT DATA, Inc.
Washington, DC, United States
Req ID: 252377 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States (US). Respons
Job Source: NTT DATA, Inc.NTT DATA
Washington, DC, United States
Req ID: 252377 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States (US). Responsi
Job Source: NTT DATAAmdex
Bethesda, MD, United States
JOB NUMBER: 1531 | LOCATION: Bethesda, MD | CLEARANCE/ACCESS LEVEL: Public Trust AMDEX.ai The Art of Data Science We are a seasoned Full-spectrum data solutions firm. We deliver insights, strategies, data analytics, and technical expertise to accelerate data modernization. We specialize in data sciences and cloud solutions, application devel
Job Source: AmdexParallel Partners
Washington, DC, United States
Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical support related to computer systems, hardware, or software. It will require strong technical knowledge and effective on-site and remote communication to both understand problems and explain their solutions.This role will continuously work under the gu
Job Source: Parallel PartnersWashington, DC, United States
Requirements:
•U.S. citizenship is required
•Ability to obtain and maintain a Public Trust clearance as required by contract.
•This position is onsite at designated DOJ locations based on contract requirements
Qualifications and Experience:
•Bachelor's Degree with 5+ years' related experience or 7+ years' equivalent work experience
•IT management certifications or technical support certifications preferred.
Responsibilities:
•Serve as the primary point of contact for all IT help desk inquiries, ensuring timely and accurate resolution of issues.
•Provide phone, email and in-person support for a variety of IT related issues including email, directories, and standard Windows applications.
•Lead the Help Desk Team, fostering a collaborative and efficient work environment.
•Develop and implement procedures for tracking, prioritizing, and resolving help desk tickets.
•Conduct regular training sessions for help desk staff and users to ensure efficient use of IT resources.
•Monitor and report on help desk performance metrics to identify trends and areas for improvement.
•Coordinate with the IT team to troubleshoot hardware and software issues, ensuring minimal downtime and disruption.
•Stay updated on new technologies and industry trends to enhance help desk operations and user support.
•Support extended hour and weekend support as required by mission or emergencies.
Flexible work from home options available.
Compensation: $105,000.00 per year
JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Our ability to form long-lasting relationships with both candidates and employers is the foundation of our success and what drives everything we do. Our team knows that cultivating these relationships leads to the most effective results, which drive your company's growth and progress.
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Email Alert for Service Desk Lead jobs in Washington, DC, United States
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