Customer Service Representative - Full Time
Indianapolis, IN, United States
We are seeking passionate individuals for our Customer Service Representative role. Our client highly values the interpersonal skills acquired from these industries, which contribute to the "personal touch" that sets us apart.
Why Join Us?
Our company leads the marketing industry by tailoring customer service to match client characteristics and company culture. We prioritize delivering exceptional service with high professionalism and building strong, quality relationships. This full-time position involves direct, in-person interactions with customers, ensuring a hands-on approach to client satisfaction.
About Us
We specialize in customer renewal, retention, and acquisition, acting as the bridge between major clients and their customers. Our unique, relationship-oriented approach has delivered outstanding results, boosting market share for our clients.
Company Culture
We pride ourselves on maintaining a competitive yet family-oriented and friendly work environment. Our culture fosters personal and professional growth, grounded in respect, trust, and challenge. We aim to train the most capable individuals to acquire new clients, expand into new markets, and innovate in marketing and customer service. We offer comprehensive training and career advancement in this globally expanding industry.
Responsibilities
Engage with consumers to understand and meet their needs with our services
Provide exceptional customer service and consultation
Handle administrative tasks and customer scheduling
Perform additional tasks as required
Training and Growth Opportunities
Due to recent expansion, we are ready to train a highly motivated individual for management, customer service, and lead generation roles. This entry-level position is perfect for college graduates or professionals with customer service experience seeking a career change.
Benefits
Comprehensive training by a National Manager
National and international travel for company events
Opportunities for community and charity involvement
Flexible scheduling
Numerous advancement opportunities
Qualifications
Experience in customer service or related fields
Ability to adapt to diverse people
Positive attitude and dedication to customer satisfaction
Strong teamwork skills
College degree preferred
Background in retail or restaurant industries
Leadership skills