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Maverick Solutions
Indianapolis, IN, United States
We are seeking passionate individuals for our Customer Service Representative role. Our client highly values the interpersonal skills acquired from these industries, which contribute to the "personal touch" that sets us apart. Why Join Us? Our company leads the marketing industry by tailoring customer service to match client characteristics and co
Job Source: Maverick SolutionsDayton Freight
Greenwood, IN, United States
Overview: ***This is a Full-Time, 1st Shift position Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and perso
Job Source: Dayton FreightRollins
Indianapolis, IN, United States
** Part-Time Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** ORKIN18729 Showing 1 location **Job Details** **Description** **$16.00 PER HOUR** **20 HOURS PER WEEK** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our part-time **Customer Service Specialists**
Job Source: RollinsBonedry
Indianapolis, IN, United States
**Customer Service Representative- Part Time** Indianapolis, Indiana / Indianapolis Administration / Part-Time Bone Dry Roofing is searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers. The Call Center Representative may handle a high volume of inbound and/or
Job Source: BonedryDayton Freight
Greenwood, IN, United States
Overview: *** Shift Available: Evening position, 5 PM - 10 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight customers wi
Job Source: Dayton FreightPSG Global Solutions Careers
Indianapolis, IN, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Financial Services industry in Indianapolis, Indiana, United States . Be responsible for servicing retirement accounts + business partners (CSS + Advisor Services
Job Source: PSG Global Solutions CareersSam's Club
Camby, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubMutual of Omaha Mortgage
Indianapolis, IN, United States
Customer Service Representative Mutual of Omaha Mortgage $14 an hour + bonus Vision, Medical, Dental, Life Insurance, Retirement Full-Time Job Summary At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We're looking for highly skil
Job Source: Mutual of Omaha MortgageIndianapolis, IN, United States
**Customer Service Representative- Full Time**
Indianapolis, Indiana / Indianapolis Administration / Full-Time Bone Dry Roofing is searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers. The Call Center Representative may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients to understand the reason for their call, address all questions or complaints, schedule appointments and provide an accurate and efficient response. The successful candidate should be customer-focused, detail oriented, and efficient, as well as professional, reliable, knowledgeable, and adaptable. **Essential Functions**
+ Answering or making calls to clients to learn about and address their needs and schedule inspections and appointments with appropriate trade.
+ Answering calls from customers with complaints, or other issues with products or services and directing to appropriate team lead to address.
+ Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
+ Engaging in active listening with callers, confirming or clarifying information and diffusing clients, as needed.
+ Building lasting relationships with clients and other call center team members based on trust and reliability.
+ Utilizing software, databases, scripts, and tools appropriately.
+ Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
+ Understanding of company products, services, and policies.
+ Participating in ongoing training and other learning opportunities to expand knowledge of position, companys products and services.
+ Supporting other assignments such as ongoing CRM database maintenance responsibilities, DNS list maintenance, etc.
+ Adhering to all company policies and procedures
**Skills and Competencies**
+ Exceptional customer service aptitude.
+ Active listening, verbal, and written communication skills, including a professional phone voice.
+ Proficiency with computers, especially with CRM software, and strong typing skills.
+ Detail-oriented. in fast paced environment.
+ Accurate data-entry and typing skills.
+ Teamwork-oriented to support team members.
+ Ability to multi-task
+ Adaptability and accountability
**Requirements**
+ High School Diploma or equivalent.
+ Two-to-three years call center experience with telephone systems and technology.
+ Language proficiency.
+ Strong and accurate typing skills
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
Email Alert for Customer Service Representative- Full Time jobs in Indianapolis, IN, United States
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