HR Business Partner

Dallas, TX, United States

At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours.

What we’re seeking:

The Human Resources Business Partner (HRBP) represents HR in working closely with the leadership of designated client groups and with the HR Director, Labor Relations, Talent Acquisition, and other HR Centers of Excellence (COEs). The HRBP supports Digital & Technology and Network. The position is responsible for aligning HR activities with the business objectives of designated business functions and locations. The HRBP serves as a consultant to management on human resources-related issues and is expected to understand the operations, business strategy, and goals of its client groups,

The HRBP assesses and anticipates HR and workforce-related needs. Communicating needs proactively with the HR function and business management, the HRBP seeks to develop integrated solutions. The HRBP works proactively to identify and resolve HR, employee, and organizational issues and works collaboratively with the HR COEs to deliver value-added services and solutions that drive business outcomes and enhance the employee experience at Frontier. The HRBP maintains an effective level of business knowledge about the function’s day-to-day workings and the operational/financial performance and objectives.

In this in-person role, you will be required to report to our Dallas, TX, location to complete your work responsibilities.

What we need in you:

In this role, you will provide support and guidance to our CDIO and Customer Operations teams and will need to possess out-of-the-box thinking to provide solutions to sometimes complex issues. This position will require good communication skills and time management skills in order to prioritize work and meet sensitive deadlines.

What you’ll do:

The HRBP role provides day-to-day support to business teams and collaborates with HR COEs to deliver services in the following areas:

Workforce Planning – facilitates the processes of analyzing, forecasting, and planning workforce supply and demand; assessing workforce gaps and determining the right talent levels; and partnering with Talent Acquisition to ensure the right skills are in the right place at the right time to drive organizational success.

Talent & Performance Management – supports the implementation of performance management programs that measure employee performance and encourage ongoing feedback and accountability; consults with business leaders on improving operational performance; supports processes that help assess, review, build, and manage talent for the future.

HR Administration & Compliance – resolve day-to-day HR administration matters to ensure compliance including but not limited to I-9, new hire onboarding, compliance training completion, employee notices, offboarding of talent, and unemployment claims; and proactively monitors and ensures HR processes deliver the employee experience in a seamless manner.

Change Agent – supports efforts that focus on organizational effectiveness, improvement and high performance; helps the workforce prepare for and adapt to any potential changes the organization may experience; helps ensure employee voice and clear communications are appropriately and effectively addressed as part of any organizational change.

Employee Champion – knows the employees, what motivates them, and drives their behavior in the workplace; helps to create a workplace that fosters open communication, high performance, and putting the customer first; promotes employee development in ways that help them better their talents and skills on the job.

This individual will play an important role in helping to identify and resolve organizational issues and partner with the HR COEs to provide people solutions to drive business outcomes and enhance the employee experience at Frontier. What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer include:

Salary Range: $57,000 - $142,000

20 PTO (Paid Time Off) days + 10 paid holidays per year

Day one medical, dental, vision, and prescription drug plan

401k match of 50% on 6% of eligible compensation

Same-sex spouse and domestic partner benefits coverage

10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance

What background you should have: Required Skills & Abilities

Possess excellence in the following areas:

Organization skills and strong attention to detail

Excellent analytical, problem-solving, decision making

Time management skills with proven ability to meet deadlines

Interpersonal, collaboration, facilitation, influencing, and conflict resolution skills

Demonstrate proven abilities to: Drive HR processes and deliver high-quality HR services in a fast-paced, high-change environment

Acquire a thorough understanding of Frontier’s organization hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

Comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies

Work independently and manage multiple priorities in a fast-paced setting

Travel 0-5% of the time

Proficient with Microsoft Office Suite (Word, PPT & Excel) or related software

Education & Experience BS degree in Human Resources or related field required

Minimum of 2 years in an HR generalist role or related experience

Prior experience in other HR COE disciplines preferred (Salary & Benefits, Labor Relations, Talent Acquisition, Organization & Talent Development, and Workforce Planning)

Broad-based functional business experience (other than HR) is preferred and would be a plus

PHR, SPHR, or other HR certification desired

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter. In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

RSRFTR

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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