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PTP
Norwood, MA, United States
The Help Desk Analyst supports client end point devices in a variety of manners providing desktop support for end user applications such as Microsoft's 365 suite, video conferencing applications (Zoom, WebEx, Teams, Slack, etc.), provides first level support for network, server, and virtual environments for both on-premises and cloud infrastructure
Job Source: PTPPTP
Norwood, MA, United States
The Help Desk Analyst supports client end point devices in a variety of manners providing desktop support for end user applications such as Microsoft's 365 suite, video conferencing applications (Zoom, WebEx, Teams, Slack, etc.), provides first level support for network, server, and virtual environments for both on-premesis and cloud infrastructure
Job Source: PTPCapstone IT Staffing
Boston, MA, United States
IT Help Desk Support Specialist JOB-4332 Location : Onsight M-Fri; Canton, MA Employment Type: 4-month Contract Compensation: $28-$35/hr.+, Based on experience *Note: For this position, we are unable to provide visa sponsorship and unable to work with 3rd parties . * Capstone IT is assisting our client, a leading insurance company, in hiring a H
Job Source: Capstone IT StaffingBeth Israel Lahey Health
Charlestown, MA, United States
Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Responsible for delivering world class support services across all BILH entities and its affiliates. Using the Information Tec
Job Source: Beth Israel Lahey HealthCapstone IT Staffing
Boston, MA, United States
IT Help Desk Support Specialist JOB-4332 Location : Onsight M-Fri; Canton, MA Employment Type: 4-month Contract Compensation: $28-$35/hr.+, Based on experience *Note: For this position, we are unable to provide visa sponsorship and unable to work with 3rd parties . * Capstone IT is assisting our client, a leading insurance company, in hiring a
Job Source: Capstone IT StaffingAcro
Quincy, MA, United States
IT Help Desk Location: Quincy, MA 02171( Onsite ) Job Description: Provide modern smartphone and tablet technology for health and human services workers across the state. Place orders for mobile devices, accessories, and services as needed the Executive Office of Health and Human Services and child agencies. Enforce mobile device policies and proce
Job Source: AcroLanceSoft
Quincy, MA, United States
Pay Range $50-60/hr Job Description: Defines business/system requirements by facilitating user meetings and interviewing users, developing use cases, and researching and resolving issues. Participates in business analysis project planning and management by documenting and maintaining plans, managing issue logs and preparing project documentation. A
Job Source: LanceSoftTufts University
Somerville, MA, United States
Overview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability. With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Servi
Job Source: Tufts UniversityQuincy, MA, United States
Why Arbella?
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other Perks Include
On-site gym and fitness classes and one-on-one personal training
On-site nurse, nutritional counseling, and mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development
programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009, and #1 in 2023!
The Senior Business Analyst works independently to support IT and Business initiatives. They will act as coach and mentor to junior business analysts to develop business analysis frameworks, expand business process knowledge and implement repeatable approaches utilizing industry standard techniques. This person aligns strategic goals and objectives with decisions supporting business needs; collaborates with business and IT leadership to deliver capabilities and key business and IT initiatives.
Key Responsibilities
Maintains a deep understanding of the IT Organization, IT processes and business systems that they support
Leads and mentors team members in support of business analyst deliverables, understanding and incorporating industry best practices/standards
Works with the business leaders and IT team members to assess current capabilities and create quality requirements of all types using the appropriate models for both the customer and project (process models, prototypes, data flows etc..)
Leads and facilitates dynamic and interactive requirements gathering sessions with stakeholders throughout the enterprise
Plans and leads large and more complex initiatives and escalates as appropriate to senior management.
Develops and applies strategies and best practices for QA, regression and UA efforts
Develops and authors test strategy, test plans and test cases and leads testing efforts
Builds strong relationships and trust with business stakeholders and acts as liaison conveying information needs of the business to IT and key solution constraints back to the business
Works with other team members to incorporate the business vision and industry best practices into the technical roadmaps for the platform
Maintains proficient knowledge of business and technical domains to evaluate solutions across the enterprise
Advocates for continuous improvement by gathering and incorporating successes and lessons learned into best practices and future enhancements
Leverages systems thinking in the development of strategies and solutions
Conducts themselves with transparency
Interview and provide feedback for potential new hires
Key Requirements
Bachelors Degree in a related area plus 5 - 7 years experience
Strong planning, organizational and time management skills.
Ability to multitask and handle shifts in priorities.
Excellent written and verbal skills
Ability to think creatively to assist team members in promoting innovation
Strong analytical, evaluative skills and the ability to think creatively.
Strong communication skills at the various Business and IT Organization levels.
Experienced with SQL/SQL Server.
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Email Alert for IT Senior Business Analyst jobs in Quincy, MA, United States
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