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ExecuSource
Des Plaines, IL, United States
Customer Support Associate: Supply Chain/Logistics Location : Des Plaines, IL Pay: $22-$25 per hour Schedule: Monday-Friday 8 am to 5 pm Our client is looking for Customer Support Associate to join a dynamic team dedicated to simplifying global trade for businesses worldwide. Key Responsibilities Develop a comprehensive understanding of global
Job Source: ExecuSourceExecuSource
Des Plaines, IL, United States
Customer Support Associate: Supply Chain/Logistics Location : Des Plaines, IL Pay: $22-$25 per hour Schedule: Monday-Friday 8 am to 5 pm Our client is looking for Customer Support Associate to join a dynamic team dedicated to simplifying global trade for businesses worldwide. Key Responsibilities Develop a comprehensive understanding of global
Job Source: ExecuSourceRevenova LLC
Bannockburn, IL, United States
Benefits: 401(k) Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Paid time off Vision insurance Customer Support Associate Job brief : Do you know of Salesforce.com and would like to learn more about the leading Business Cloud Platform in the world? We at Revenova, LLC are looking for a qualified Cu
Job Source: Revenova LLCAt Home Stores LLC
Schaumburg, IL, United States
Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } $13.00-16.00/hourThe Customer Support Associate provides customers a positive shopping experience by processing transaction
Job Source: At Home Stores LLCAt Home Stores LLC
Elmhurst, IL, United States
Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } $13.00-16.00/hourThe Customer Support Associate provides customers a positive shopping experience by processing transaction
Job Source: At Home Stores LLCRevenova, LLC
Deerfield, IL, United States
Job Description Job Description Benefits: 401(k) Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Paid time off Vision insurance Customer Support Associate Job brief : Do you know of Salesforce.com and would like to learn more about the leading Business Cloud Platform in the world? We at Revenova,
Job Source: Revenova, LLCRHM Staffing Solutions
Lincolnshire, IL, United States
RHM Staffing Solutions For years RHM Staffing Solutions has been providing the highest quality technical professionals to a wide range of industries and clients. RHM Staffing Solutions is a leading provider of technical, professional and engineering recruiting and staffing services. RHM Staffing Solutions has a long history of customized recruitin
Job Source: RHM Staffing SolutionsRHM Staffing Solutions
Morton Grove, IL, United States
RHM Staffing Solutions For years RHM Staffing Solutions has been providing the highest quality technical professionals to a wide range of industries and clients. RHM Staffing Solutions is a leading provider of technical, professional and engineering recruiting and staffing services. RHM Staffing Solutions has a long history of customized recruitin
Job Source: RHM Staffing SolutionsDeerfield, IL, United States
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Customer Support Associate
Job brief : Do you know of Salesforce.com and would like to learn more about the leading Business Cloud Platform in the world? We at Revenova, LLC are looking for a qualified Customer Support Associate to join our team here and provide technical support for our Transportation Management System Application, the leading certified TMS on the Salesforce platform. You will be responsible to provide excellent customer service and resolve inquiries from customers.
As a Customer Support Associate, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to resolve issues and questions from customers is vital.
Ultimately, you should be able to ensure high quality support of our application and increase client satisfaction.
Responsibilities
•Handle inbound email and phone inquiries on questions that may come up from customers
•Ensure customer service is timely and accurate on a daily basis
•Contribute to improving customer support by actively responding to queries and handling complaints
•Establish best practices through the entire technical support process
•Follow Up With Customers to identify areas of improvement
•Develop daily, weekly and monthly reports on help desk activities
•Provide customer feedback to the appropriate internal teams, like product developers
Requirements
•Proven work experience and skills in Customer Service
•Hands on experience with help desk and Business Software applications
•Solid technical background with an ability to give instructions to a non-technical audience
•Customer-service oriented with a problem-solving attitude
•Excellent written and verbal communications skills
•Team management skills
•1-2years' experience with Salesforce.com or comparable applications
•Associates or Undergraduate degree, in IT or business, desired not required
Compensation: $55,000.00 per year
Revenova is the industry's leading provider of CRM-Powered Transportation Management Systems (TMS) for freight brokers, 3PL/4PLs, carriers and shippers. RevenovaTMS, developed natively on the Salesforce.com platform, delivers multi-modal transportation management system (TMS) functionality on top of the world's #1 cloud platform for customer relationship management (CRM) and business applications.
Email Alert for Customer Support Associate jobs in Deerfield, IL, United States
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