Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Dimension Hospitality
Arlington, VA, United States
Description Reports To: General Manager Supervises: Operational department heads Job Purpose: The Director of Operations is responsible for overseeing the day-to-day management of all hotel operations. They will oversee all departments in the food and beverage and rooms division, assisting department managers and staff in each of these departme
Job Source: Dimension HospitalityHilton
Arlington
Due to an internal promotion, the **Doubletree Crystal City** and **Embassy Suites Crystal City** are looking for a **Complex Director of Food & Beverage** to oversee both properties\! Boasting 627 elegant guest rooms, 31,000 square feet of meeting space and 5 outlets\. the Doubletree Crystal City will be home base for this exciting Director of F&B
Job Source: HiltonMarriott
Washington
**Job Number** 24104099 **Job Category** Food and Beverage & Culinary **Location** The Westin Washington DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren’t just about putting food
Job Source: MarriottMarriott
Washington
**Additional Information** Front Desk Clerk **Job Number** 24104094 **Job Category** Rooms & Guest Services Operations **Location** The Westin Washington DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION
Job Source: MarriottSage Hospitality Group
Washington, DC, United States
Why us? Sage Hospitality Group is looking to hire a Purchasing Clerk to join us overseeing the Westin Washington City Center! A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic destinations: downtown Washington D.C. Our Hotel is just five blocks f
Job Source: Sage Hospitality GroupHilton
Arlington
The beautifulDoubleTree by Hilton Crystal City \(https://www\.hilton\.com/en/hotels/dcaaedt\-doubletree\-washington\-dc\-crystal\-city/?SEO\\\_id=GMB\-AMER\-DH\-DCAAEDT&y\\\_source=1\\\_MTM3Mjc0OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking full\-time housekeepers to join their team\! This 627\-room property is half a mile south of The Pentagon near
Job Source: HiltonHilton
Arlington
**The** **Embassy Suites by Hilton Crystal City National Airport \(https://www\.hilton\.com/en/hotels/wascres\-embassy\-suites\-crystal\-city\-national\-airport/\)** is searching for a talented full\-time **Busperson** to join their team\! As part of Team Hilton, our Busperson sets and clears tables\. Stocks all service stations and assists food se
Job Source: HiltonMarriott
Washington
**Job Number** 24102271 **Job Category** Housekeeping & Laundry **Location** The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Respond promptly to requests from guests and other de
Job Source: MarriottArlington, VA, United States
Job Type
Full-time
Description
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Purpose: To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. In addition provide excellent guest service to hotel guests requesting food deliveries to their rooms in according to established rules of etiquette, and to ensure a more pleasant stay.
Shift: Must have flexible schedule - available to work weekends, mostly morning/day shifts.
Job Responsibilities:
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
Assist guests with accessing internet and guestroom entertainment.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take food orders for the Restaurant and/or Room Service.
Other duties as assigned.
Job Skills: Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Requirements
Education HS Diploma or equivalent.
Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Salary Description
$17.00/hourly
Email Alert for GUEST SERVICES EXPRESS - WESTIN CRYSTAL CITY jobs in Arlington, VA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.