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BeyondTrust
Atlanta, GA, United States
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who chal
Job Source: BeyondTrustAmentum
Forest Park, GA, United States
Amentum is currently seeking an IT Help Desk Technician based in Fort Gillem, GA Requires OCONUS travel (as needed) Responsibilities include but are not limited to: · Install, operate, maintain, and trouble-shoot computers, displays, and lab equipment in support of the CONUS and OCONUS labs. All work on computer systems shall be to maintain the
Job Source: AmentumSENTA Partners
Atlanta, GA, United States
Description Job Summary: We are currently seeking a skilled and customer-oriented IT Help Desk Technician to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and clients, resolving IT-related issues, and ensuring smooth day-to-day operations of our IT systems. The ideal candidate
Job Source: SENTA PartnersSCP ENT & Allergy Services, LLC
Atlanta, GA, United States
Job Summary: We are currently seeking a skilled and customer-oriented IT Help Desk Technician to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and clients, resolving IT-related issues, and ensuring smooth day-to-day operations of our IT systems. The ideal candidate should have s
Job Source: SCP ENT & Allergy Services, LLCThe EDH, LLC
Atlanta, GA, United States
Service Desk Specialist I who will provide 24/7 Tier 1, Service Desk support for creating tickets, performing initial troubleshooting, and documenting steps to resolve incidents in accordance with operational guidance. The selected candidate must be able to work rotating shifts every four months. Job Duties and Responsibilities: Diagnose and reso
Job Source: The EDH, LLCCrescens
Atlanta, GA, United States
Job Title: - Service Desk Analyst Location: Atlanta,GA Duration: 11+ months DESCRIPTION: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk operations. Depending on the
Job Source: CrescensAtlantic Group
Atlanta, GA, United States
Job Overview - IT Support Specialist: Our client is seeking an IT Support Specialist to join their team in a hybrid role based in Atlanta, Georgia. This position requires providing excellent customer service and technical support to end users. Location: Atlanta, GA (Hybrid) Compensation: $50,000 - $55,000/year Schedule: 9:00 AM to 5:00 PM, Monday
Job Source: Atlantic GroupAventis Systems
Marietta, GA, United States
Job Overview: We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo's managed services customers. The ideal candidate will require to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existin
Job Source: Aventis SystemsAtlanta, GA, United States
APN Consulting has an immediate need for a direct client requirement:
Title : Service Delivery Technician
Contract: 9+ months/ CTH
Location: Alpharetta/Atlanta GA (5-Days Onsite)
Job Statement:
Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment.
Job Duties:
Provides technical support to end users. [80%]
Assists in the installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software.
Effectively question users to establish symptoms
Use experience and existing KB for potential solutions
Assists in the setup and operation of audio visual hardware as required by end user.
Determines appropriate hardware and software based on corporate policy and end user requirements.
Deploy support tools to systematically trace source of error or technical failure
Responds to incidents in a timely manner with appropriate level of urgency.
Escalates incidents and questions to appropriate support groups.
Assists in disconnecting, moving and reconnecting desktop technology hardware for single user, multi-user and office moves.
May assist in administration and maintenance of network infrastructure components.
May assist in installation, maintenance, troubleshooting and repair of office telephony systems.
Minimize interruptions in customers' ability to carry out critical business activities
Completes administrative tasks. [15%]
Uses corporate incident management system (Service Now) to record and track all support work.
Maintains accurate hardware and software records for corporate assets.
May assist with the procurement of hardware and software.
Participates in team meetings and training opportunities. [5%]
Support team's abilities and functions through positive customer relations.
Contributes to the improvement and enhancement of processes and procedures. (Knowledgebase articles)
Gain additional knowledge through interaction with other team members.
Performs related duties as assigned by management.
Email Alert for Service Desk Technician jobs in Atlanta, GA, United States
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