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Liberty Software
Grapevine
Job Description Job Description Salary: Job Title: IT/Desktop Support Technician Location: Grapevine, TX (in-office position) Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician . We are proud to serve independent pharmacies nationwide with our
Job Source: Liberty SoftwareSalcomp Manufacturing USA
Arlington
Job Description Job Description PRIMARY FUNCTION Under the direction of the IT Manager, the IT Desktop Support Technician will provide technical assistance to our users by installing, upgrading and troubleshoot hardware and software systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Communicating electronically (and in-person) with desktop users
Job Source: Salcomp Manufacturing USASalcomp Manufacturing USA
Arlington
Job Description Job Description PRIMARY FUNCTION Under the direction of the IT Manager, the IT Desktop Support Technician will provide technical assistance to our users by installing, upgrading and troubleshoot hardware and software systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with the planning, implementation, maintenance, and docume
Job Source: Salcomp Manufacturing USAeXcell
Fort Worth, TX, United States
eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our client is currently seeking a Desktop Support Technician to join their team onsite in Fort Worth, T
Job Source: eXcellLiberty Software
Grapevine, TX, United States
Job Description Job Description Salary: Job Title: IT/Desktop Support Technician Location: Grapevine, TX (in-office position) Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician . We are proud to serve independent pharmacies nationwide with our
Job Source: Liberty SoftwareApTask
Fort Worth, TX, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskApTask
Euless, TX, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskAA2IT
Arlington, TX, United States
What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. • TOP 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, Installing • What will the work schedule be for this posit
Job Source: AA2ITFort Worth, TX, United States
Primary Skill (Technical Skill) Desktop Support, Hardware Break Fix / Customization, Ticketing System, Win 10 / 11, Apple Mac, iPhone
Job Description
Role & Responsibilities
Perform customer services related to Equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns, installing software and entering resolutions into the Service Now Ticketing system.
Must be able to repair laptop/ Desktop and workstation.
Maintain, analyzes, troubleshoots, and repairs hardware and computer peripherals.
OS Imaging (SCCM) and setup of workstations and the installation and configuration of software and hardware.
Security compliance adherence for Infra as per customer requirements
Manage assets Inventory at office /clinic location, updating Assets Data Base tool, Asset Salvages
Supporting the Clinics (HealthCare) with IT infra, stockpiling inventory at clinics & travelling to nearest clinics for IT support.
Should be flexible for Weekend/holiday support.
Onsite availability during business hours, no WFH
Travelling to nearest supported clinics on a weekly or on demand basis
Required Candidate Profile
(Job Requirements/Descriptions) Profile:
Desktop Support Technician (Field Services -Onsite)
Skills: Desktop/Laptop repair / IMAC new setups experience is a must.
Good verbal communication: ability to solicit and convey moderately complex information and make recommendations.
Good problem-solving skills, ability to work well with diverse personalities and teams.
Considerable experience supporting Servers and Handheld Devices.
Knowledge and experience on Service requests, incident, problem management, Knowledge, and experience of ticketing tools (ServiceNow)
bility to set priorities and manage competing objectives
bility to lift at least 50lbs
Certifications:
+ (required)
Dell WPD Technician
Client Environnent:
Windows 10 & 11, MS Office 2016 and O365, Dell Laptop /Desktops
Technical Skills Required Key skills required: (in the order of priority)
Language: English (Read, Write, Speak)
Setup of new Desktop / Laptop for users (Windows Installations /Profile configurations New Joiner Onboardings)
Installations of the Windows in the new laptops (Imaging through SCCM)
Fair knowledge on Mac Machines, iPhones
Work on the UPS shipments of assets to users, creating a label, tracking & coordinating setups & configurations with users.
Work on the UPS shipments of return assets from users (Exit Process), creating a label, sharing with customer, tracking & coordinating returns.
Troubleshooting & coordinating with the respective vendors on hardware related issues.
Installing and troubleshooting printers and Telephony devices.
Providing support to remote users using tools like TeamViewer, Bomguard, Service Connect, Teams screen share.
Providing support for video conferencing, VC equipments.
Monitoring & performing as per the SLA for all the tickets. Keeping track of assigned tickets and close / resolve them within SLA. Meeting all tickets criteria like response, resolution, reopen, work notes, user updates, follow-ups, quality, documentation & KB articles.
Troubleshoot basic OS / software related issues.
Working on the compliance piece, on new installs.
Providing instant support to walk-in users with various issues as per criticality of their issues.
Maintaining the asset details with inventory administrator for accurate deployment and tagging of assets to user joining, working, or leaving organization with appropriate approvals and information to their reporting managers.
Logging call to service providers (Dell) for repair and replacement of hardware being used in organization as per their warranty status.
Reutilization of hardware from scrap machines to decrease the organization cost for devices being used or purchased.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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Desktop Support Technician jobs in Fort Worth, TX, United States
ⓘ There was an unexpected error processing your request.
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