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Acquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdDiverse Lynx
Fort Worth, TX, United States
Primary Skill (Technical Skill) Desktop Support, Hardware Break Fix / Customization, Ticketing System, Win 10 / 11, Apple Mac, iPhone Job Description Role & Responsibilities Perform customer services related to Equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns
Job Source: Diverse LynxBlaze Media
Irving, TX, United States
Company Overview: Mercury Radio Arts, Inc., is a visionary multimedia production company with a mission to inspire, inform, and entertain, we produce compelling content across various platforms, including radio, television, digital media, and live events. Mercury Radio Arts, Inc., is unapologetically grounded by a strong moral compass and anchored
Job Source: Blaze MediaLiberty Software
Grapevine
Job Description Job Description Salary: Job Title: IT/Desktop Support Technician Location: Grapevine, TX (in-office position) Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician . We are proud to serve independent pharmacies nationwide with our
Job Source: Liberty SoftwareLiberty Software
Grapevine, TX, United States
Job Description Job Description Salary: Job Title: IT/Desktop Support Technician Location: Grapevine, TX (in-office position) Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician . We are proud to serve independent pharmacies nationwide with our
Job Source: Liberty SoftwareSalcomp Manufacturing USA
Arlington
Job Description Job Description PRIMARY FUNCTION Under the direction of the IT Manager, the IT Desktop Support Technician will provide technical assistance to our users by installing, upgrading and troubleshoot hardware and software systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with the planning, implementation, maintenance, and docume
Job Source: Salcomp Manufacturing USAeXcell
Fort Worth, TX, United States
eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our client is currently seeking a Desktop Support Technician to join their team onsite in Fort Worth, T
Job Source: eXcellMAFÉ Resources
dallas, tx
We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. We will have 3 positions on our Project team. These roles will be eligible for extension and/or conversion. Duration: 4-6 month contract with possibility of extension or conversion All site locations will be in the DFQ Texas area
Job Source: MAFÉ ResourcesArlington
Job Description Job Description PRIMARY FUNCTION
Under the direction of the IT Manager, the IT Desktop Support Technician will provide technical assistance to our users by installing, upgrading and troubleshoot hardware and software systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communicating electronically (and in-person) with desktop users experiencing technical difficulties by troubleshooting and documenting problems.
Reproducing, diagnosing, and analyzing problems reported by end-users, in turn formulating solutions to resolve the issue at hand.
Providing training and advice to users, both in response to identified difficulties and to share tips for optimal computer operation.
Organizing and maintaining a problems and solutions log for use by other Desktop Support personnel.
Setting up and deploying IT equipment for new employees.
Training users in software and operating systems.
Addressing and resolving incoming tickets from users regarding hardware, software, and network issues.
Assessing recurring issues to create automated processes where possible.
Help creating technical documentation and manuals.
SUPERVISORY RESPONSIBILITIES
n/a
QUALIFICATIONS
Bachelor’s Degree or diploma in IT, computer science or related field of study.
Minimum experience of 2-3 years of troubleshooting computer systems, network printers, Wi-Fi devices and in-depth knowledge of troubleshooting of hardware.
EXPERIENCE
Knowledge of LAN, WAN, ISP, and Wi-Fi Network infrastructure.
Familiarity with general Operating Systems and Office applications.
Knowledge in Antivirus and End Point Solutions.
Ability to analyze and troubleshoot user breakdown calls.
Exposure to Vendor Management Basic knowledge in Active directory, DNS and DHCP.
LICENSURE:
A plus to have one of bellow certificates: CCNA
CompTIA Net+
CompTIA Security+
KNOWLEDGE, SKILLS, AND ABILITIES
Drives Performance: Holds self and others accountable for the achievement of performance expectations. Creates an environment that enables others to perform at their best.
Acts Decisively: Makes and acts on decisions quickly and effectively and fosters the same in others. This is based on an underlying courage to enable risk-taking for the business.
Project Management: Ability to manage, prioritize and lead numerous projects simultaneously.
Impactful Insights: Demonstrates ability to pull together insights from a variety of sources and develop strategic guidance for brand teams that result in a business decision or action
Collaboration: Demonstrated communication and teamwork skills; ability to gain consensus and act within a matrix team environment; ability to work in a collaborative and influencing fashion that drives to business action.
TYPICAL WORKING CONDITIONS
Works in a typical office environment with a possibility of working remotely.
Incumbent must be able to operate a computer.
Lift/carry 10lb. or less, push/pull 12lbs. or less.
Stooping, bending, stretching, and reaching outward and over their head.
This position may require long periods of sitting, standing, and walking.
Personal Protective Equipment (PPE) when necessary.
May require travel.
IT desktop Support Technician jobs in Arlington
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