Strategic Account Manager - BSRO West Division

Phoenix, AZ, United States

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category Position Summary The Strategic Account Manager (SAM) is accountable for the achievement of CFNA sales objectives in the assigned geographic territory for applicable Bridgestone Retail Organization (BSRO) company owned stores (500 – 600 stores = $250M - $300M in annual sales volume), within the west region. The ideal candidate will be based in the Southern California or Arizona area.

** This position has the option to be a remote opportunity **

**A target base salary for this role would be around $100,000-$110,000 with an OTE of around $110,000-$120,000.** Responsibilities The Strategic Account Manager (SAM) is accountable for the achievement of CFNA sales objectives in the assigned geographic territory for applicable Bridgestone Retail Organization (BSRO) company owned stores (500 – 600 stores = $250M - $300M in annual sales volume), within the west region. The ideal candidate will be based in the Southern California or Arizona area.

The Strategic Account Manager, west region BSRO, is the business continuity leader for CFNA business and the conduit between Bridgestone retail operations in the west and CFNA. This individual will be a subject matter expert for CFNA’s products and services and will be relied upon to broaden existing relationships within BSRO. The ideal candidate will take a consultative-based approach to growing the business and footprint within their assigned geographic location.

This role will require overnight travel approximately 75%-90% of the time. Expectations will be to travel to client sites 3-4 weeks out of each month.

Establishes, develops, and maintains business relationships within BSRO assigned territory to meet/exceed business and market share objectives.

Conducts on-site strategy and planning meetings with area, region, and division leadership teams. Grows CFNA tender share and influences the uses of CFNA’s services to demonstrate market leadership and value-add.

Creates and manages an internal Sales Action plan for assigned territory that highlights sales and market share objectives, promotional plans, budgetary needs, and overcoming obstacles to growth.

Collaborates with internal marketing and other relevant center of excellence (COE) stakeholders to develop employee and consumer incentives that grow credit card sales.

Expedites the resolution of cardholder (BOSS) issues and provides feedback with internal CFNA stakeholders.

Provides Sales & Marketing Leadership with ‘voice of the customer’ feedback regarding needs, issues, competitive gaps and competitive landscape.

Prepares daily, monthly, and annual sales forecasts for assigned territory.

Collaborates with Region and Area Sales Managers on store planning and control measures to deliver on application and sales targets.

Maintains collaborative relationship with internal support staff across all COE’s through frequent communication and feedback sharing.

Participates in regional training meetings, new store openings, business meetings, and consumer events (as needed) to promote CFNA products and services.

Minimum Qualifications Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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