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WESCO
Phoenix, AZ, United States
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. Responsibilities: Works with the Sales
Job Source: WESCOCornerstone Building Brands
Phoenix, AZ, United States
Job Description Your Career The Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant d
Job Source: Cornerstone Building BrandsCornerstone Building Brands
Phoenix, Arizona
Job Description The Strategic Account Manager is responsible for leading the development and delivery of strategic initiatives related to business growth of key strategic accounts across all Cornerstone Building Brands’ Surface Solutions product categories. This role will own the relationship for key customers in one and two step distribution, ret
Job Source: Cornerstone Building BrandsiSolved
Phoenix, AZ, United States
Why Work Here Headquarters is in Charlotte, NC Recently expanded to nearshore isolved ranked for SMB Payroll in 2023 Sapient Report Voted top places to work in USA 2023 Job Description The isolved Customer Account Manager is responsible for building and maintaining relationships with isolved's diverse client base. You add value to the isolved
Job Source: iSolvedDIR Holdings LLC
Phoenix, AZ, United States
ProLift Rigging Co is a privately owned, purpose driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. Our Mission “To be the best full-service rigging and relocation solutions company, enabling total project success for teams that construct, move, or maintain mission critical plant, machines, and e
Job Source: DIR Holdings LLCRandstad
Phoenix, AZ, United States
Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aim
Job Source: RandstadRandstad US
Phoenix
Randstad, the world’s leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aim
Job Source: Randstad USEDB
Phoenix
**A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally an
Job Source: EDBArizona City, AZ, United States
Client management role focused on client program management, project management, and overall client satisfaction and retention. This position develops deep relationships within client organizations that lead to increased adoption, utilization, and revenue opportunities. Gain extensive knowledge of client strategy, operational goals, internal stakeholders, decision-making processes, business needs, and other internal factors that provide opportunities for product adoption and revenue growth.
Duties and Responsibilities:
Serve as the day-to-day contact for clients
Responsible for client satisfaction and account retention
Project Manage as well as implement newly assigned clients as well as an existing business growth
Develop Scope and Requirements for Solution Design
Lead all client implementations, manage new project deployments, and train stakeholders on the mPulse software
Build and Lead Client UAT
Monitor customer programs, build reports that highlight program outcomes, and showcase results to client stakeholders
Leverage a comprehensive understanding of mPulse products and services to provide recommendations to client pain points
Build strong cross-functional relationships within client accounts
Identify new business expansion and adoption opportunities
Create SOWs as needed
Manage internal resources efficiently to achieve client and company goals
Interface with mPulse teams to drive innovation and collaboration
Confirm programs meet regulatory requirements (HIPAA. TCPA, etc.)
Lead on identifying, escalating, and resolving all client issues utilizing issues log
Serve as Customer Advocate within mPulse (product, billing, etc.)
Identify and secure case studies, outcomes, and referral opportunities from clients
Manage client governance with regularly scheduled client meetings
Understand and share industry trends, competitors, compliance
Demo and train existing clients on mpulse products
Ensure the client reports delivery
Consult on product innovation and improvements
Lead quarterly business reviews with clients with the Director of Account Strategy
Skills, Abilities, and Experience: 5+ years of healthcare industry experience
Demonstrated success in client relationship planning, management, and strategy
Experience working with healthcare-related technologies, data, and software(s)
Prior experience in cross-functional roles and team collaboration
Experience in mobile technologies (SMS, email, App, Push Notifications)
Strong analytical and problem-solving skills
Expertise in leading client adoption, measurement, and achievement of ROI
Experience in complex project management
Excellent organizational skills, ability to multi-task, and self-motivation.
Technical aptitude with the ability to adapt, learn quickly, and teach others
Proficient use of MS Office Suite (particularly Excel and PowerPoint), Salesforce.com, project management tools, JIRA, etc.
Excellent communication skills and highly collaborative
Physical Requirements: Ability to stand and sit for extended periods of time.
Ability to lift 10 lbs weight.
Email Alert for Strategic Account Manager jobs in Arizona City, AZ, United States
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