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Drury Hotels
San Antonio, TX, United States
Property Location: 8818 Jones Maltsberger Road - San Antonio, Texas 78216 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much.
Job Source: Drury HotelsPeachtree Hospitality Management
San Antonio, TX, United States
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and
Job Source: Peachtree Hospitality ManagementHRI DEVELOPMENT
San Antonio, TX, United States
JOB SUMMARY Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. JOB DUTIES • Arrive at scheduled start time in appropriate uniform and ready for work. • Provide prompt service and actively seek opportunities to drive
Job Source: HRI DEVELOPMENTHyatt
San Antonio, TX, United States
Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean,
Job Source: HyattPyramid Global Hospitality
San Antonio, TX, United States
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee de
Job Source: Pyramid Global HospitalityHotel Emma
San Antonio, TX, United States
Purpose of the Position: To provide exceptional service to all guests, fellow team members and visitors, while serving as welcome ambassadors at hotel entrances and in public areas. Primary Responsibilities: Duties are as follows but not limited to: * Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values & Behaviors.
Job Source: Hotel EmmaHOTEL EMMA MANAGEMENT LLC
San Antonio, TX, United States
Job Description – Overnight Guest Service Agent Hotel Emma is seeking passionate, service driven candidates for the position of Overnight Guest Service Agent. Purpose of the Position: To provide exceptional service to all guests, fellow team members and visitors, in addition to performing night audit procedures. Primary Responsibilities: Dutie
Job Source: HOTEL EMMA MANAGEMENT LLCWyndham Hotel Group
San Antonio, TX, United States
** Guest Services Manager** Location: San Antonio, TX, US Property Name: La Quinta by Wyndham San Antonio - Airport Req Id: 14609 La Quinta by Wyndham is now seeking a Guest Services Manager to join our team at the La Quinta by Wyndham San Antonio - Airport location in San Antonio , Texas . **Job Summary** Add job descripti
Job Source: Wyndham Hotel GroupSan Antonio, TX, United States
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events • Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently • Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for: 0 – 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
Qualifications
Education
Preferred High School degree or better
Email Alert for Guest Service Agent jobs in San Antonio, TX, United States
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