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Conversica, Inc
San Mateo, CA, United States
The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with Conversica. This individual must be comfortable consulting with a variety of mid-size and enterprise customers from a range of industries. The CSM should be able to articulate the value of Conversica to inspire and support customer adoption and
Job Source: Conversica, IncCoperniq Inc.
San Francisco, CA, United States
Title : Customer Success Manager Company : Coperniq Location : San Francisco Bay Area, CA (This is an in-person role) About Us Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow. Our platform replaces outdated methods and fragmented tools with a unified,
Job Source: Coperniq Inc.Kuraray America , Inc.
Oakland, CA, United States
Description Customer Success Manager POSITION SUMMARY The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription.
Job Source: Kuraray America , Inc.Token Transit
San Francisco, CA, United States
[Full Time] Customer Success Manager at Token Transit (United States) | BEAMSTART Jobs Customer Success Manager Token Transit United States Date Posted 26 Jul, 2022 Work Location San Francisco, United States Salary Offered $160000 yearly Job Type Full Time Experience Required 3+ years Remote Work No Stock Options Yes Vacancies 1 available Abo
Job Source: Token TransitRosendin Electric
San Francisco, CA, United States
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Empl
Job Source: Rosendin ElectricSiena AI
San Francisco, CA, United States
About Siena Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want t
Job Source: Siena AINuvolum
San Francisco, CA, United States
Nuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and brand. We bring new ideas to our clients across the United States, Canada, and Australia, allowing them to exceed their goals and set themselves apart from their competitors in a profound and demonstratively superior way. Our full-
Job Source: NuvolumMixRank
San Francisco, CA, United States
[Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States Date Posted 09 Dec, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available Why work at MixRank
Job Source: MixRankSan Francisco, CA, United States
What is Ongo?
Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the interactions they have with their communities.
With Ongo, an expert in the health and wellness space can build and grow their own digital subscription business - with their very own branded mobile app. The apps have top-notch functionality comparable with market leaders like Nike Training Club and Calm, but require no design or coding (power to the people!). We work with leading experts across categories of exercise, nutrition, sleep, mindfulness, relationships, addiction, and more.
We're backed by passionate investors who have built multiple billion dollar companies, and we're working with some of the leading experts in the world to empower people to reach their full potential. We're all excited about the opportunity to make a real and measurable impact on health!
What's the position?
Customer Success.
You will be joining as our first customer success hire. This is an opportunity to be part of the founding team and help us set the foundation for smart and caring service.
Own : You will be singularly responsible for:
Managing remote customer success team
Setting up customer success systems
Assist : You will be involved, or collaborating with other team members on:
Business development & growth strategies
Customer development
Product feedback
Impact Plan for this Role
Within 1 month, you'll...
Take over management of current customer success tools
Review and familiarize yourself with the current Ongo customer success processes
Contribute feedback to the Ongo customer success processes
Within 3 months, you'll...
Take ownership over new and existing customer success systems
Update Ongo customer success collateral as needed
Continue to crush monthly customer satisfaction targets
Work with our CEO to identify 1-2 key customer success needs you can fulfill in a larger context
Within 6 months, you'll...
Manage additional customer success personnel & resources
Create customer success SOP's
Take on additional customer success responsibilities as we grow our team
Within 12 months, you'll...
Become a leader of at least one team at Ongo
Contribute as a primary owner to at least 1 cross-functional goal at Ongo
So who are you?
You live a life of cheerful service, you care about your customers, and you were born to solve problems with a smile. You love helping people and seeing the impact on the whole business. And these experiences help, too:
Software : Experience with customer success software like Intercom or Hubspot is a plus (can be taught).
Customer Success : Experience managing customers (responding to issues, generating template responses).
Wellbeing : We're working with experts in health and wellness - familiarity and passion for personal development will help you understand our customers.
Social Media : Our customers include the world's top YouTube, Instagram, and TikTok health experts - being familiar with these platforms will help you to understand these customers and their users.
What are the responsibilities?
If you're chosen to join our team, you'll have the opportunity to build an exciting new customer success team from an early stage in a well-supported company. You will be driving high level decisions across our customer success pipelines, with a fair amount of hands-on opportunities to support products that actually help people lead healthier, happier lives.
Are there benefits?
You bet there are! You'll get competitive salary and equity. We're a health company, so we care about that stuff - you'll also get great medical and dental coverage. And we emphasize strong work/life balance - we'd be hypocrites not to!
And there are plenty of opportunities for you to grow through conferences, training, and more. Plus you get to work with some great people
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Email Alert for Customer Success Manager jobs in San Francisco, CA, United States
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