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Site Operations Lead

Santa Clara, CA, United States

Job Description Job Description WHAT WE DO

VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.

Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.

Description

Are you looking for a fun and exciting opportunity in the entertainment industry? If so, we are starting our pre-season hires at California's Great America! We are seeking a friendly and enthusiastic individual to join our team as a Site Operations Arcade Lead. As a Lead, you will play an essential role in ensuring that our entertainment venue runs smoothly and efficiently. Whether you're coordinating event logistics, assisting guests, or managing equipment, your dedication and attention to detail will help create unforgettable experiences for our guests.

Responsibilities

Coordinate event logistics, including setup, breakdown, and execution

Monitor and maintain arcade games, locker systems, and mobility equipment, ensuring they are in proper working condition for guests to enjoy routinely

Inspire, motivate, and train coworkers to develop a guest focused team

Manage team workflow, delegate tasks, and act as the point of contact in absence of location manager

Guide and entertain guests, explaining game rules, controls, and strategies

Keep the assigned area clean, tidy, and organized, creating an inviting atmosphere for guests

Ensure the redemption center is well-stocked

Guide guest through an array of enticing prizes, ensuring they leave with unforgettable memories

Abide by all venue policies and procedures to maintain a safe and enjoyable environment for all

Requirements

High school diploma or equivalent

Previous experience in an entertainment or hospitality setting is preferred

2-4 years of leadership experience preferred

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Strong problem-solving abilities and attention to detail

Weekend work availability is a must, more hours available in the future based on aptitude and park schedule

Basic computer skills

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Site Operations Lead jobs in Santa Clara, CA, United States

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