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Ensono
Trenton, NJ, United States
Sr Manager Information TechnologyRemote - United StatesJR010434 Sr Manager Information Technology At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser a
Job Source: EnsonoHackensack Meridian Health
Edison, NJ, United States
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we supp
Job Source: Hackensack Meridian HealthHighbrow LLC
, NJ, United States
Job Title: Technology Delivery Manager Job ID: 2023-12078 Job Location: Mt. Laurel, NJ Job Travel Location(s): # Positions: 1 Employment Type: W2 Candidate Constraints: Duration:Long Term # of Layers:0 Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers Key Technology: E2E delivery, Agile/Scrum Job Responsibili
Job Source: Highbrow LLCHMH HOSPITALS CORPORATION
Edison, NJ, United States
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one
Job Source: HMH HOSPITALS CORPORATIONPorts America, Inc.
, NJ, United States
At Port Newark Container Terminal, the Vice President of Information Technology leads the local technology team and establishes the strategic direction of the PNCT Information Technology & Cyber Security platforms. The role leads all IT related activities in regard to integration of software, new technology, and business processes for PNCT and iden
Job Source: Ports America, Inc.National Oceanic and Atmospheric Administration
Mount Holly
Summary This position is located within the Department of Commerce, National Oceanic and Atmospheric Administration, National Weather Service (NWS), Eastern Region (ER), Weather Forecast Office (WFO) with 1 vacancy located in Mt. Holly, NJ. This position is also announced under vacancy # NWS ER NJ-24-12444959-DE, which is open to all US Citizens or
Job Source: National Oceanic and Atmospheric AdministrationMarsh McLennan Agency
Princeton, NJ, United States
This is a 10-12 week internship, starting out full time with the intentions to move to part time once the semester starts. There are 3 internship focuses available - Devops, Data Analytics and Data Science, details below. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by
Job Source: Marsh McLennan AgencyHired by Matrix, Inc
, NJ, United States
Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you! Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Progr
Job Source: Hired by Matrix, IncPrinceton, NJ, United States
HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
JD for SDM
The candidate should have a 3/ 4 year degree in associated field and 18+ years overall work experience in the technical industry preferably in IT/ Technical Operations organizations in supporting worldwide enterprise infrastructure, systems and applications.
Primary Skills: -
Service Delivery management
Operation Management on IT Infrastructure
ISP/Telecommunication, Network Data, Network Voice, Cloud Infrastructure, Firewall & Security, Service Desk
Customer Relationship
Team building & Leadership
P&L proficiency & management
Responsible for :
Stakeholder management
Operations Management - 7x24 availabilty
Resource Management
Vendor Management
SLAs
Service Improvement Plan
People development
Innovation
Description : -
Good understanding of ITIL , PMP/ PRINCE2/ Agile Scrum-master Certification, CCNA, CCNP, CCIE, Telco service provider
Experience in IT infrastructure leading implementations that involved servers, networks, SD-WAN, SAN and NAS, Cloud Infrastructure, Firewall & Security, Automation and Enterprise Applications.
Hands-on experience in NOC operations, Network Implementation, resource management, scheduling, planning, deployment, support and training etc.
Good communication, organization/planning, risk/issue assessment, and conflict management skills.
Social skills and the ability to work across departments and multi-functions with other leaders.
Experience working in a global environment, leading teams located in multiple regions.
Manage service level compliance, reporting and conduct analysis on the trends and patterns through SLA reporting.
Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the Customer contract
Manage CSAT survey and end user feedback.
Knowledge and background about account level compliance and governance audits
Manage P&L and coordinate with finance SPOC , Budgeting experience etc.
Review Key Performance Indicators (KPIs) and provide action plans, when necessary, to improve performance.
Analyze and recommend areas for process enhancements, streamlining and driving improved performance collectively with internal teams and customer
Leadership skills:
· Customer obsession & earn trust ability
· Deep dive & Ownership
· Learning & being curious
· Have backbone; disagree and commit
· Hire and develop the best
· Insist on the highest standards
· Team player
· Proven people developer
· Experience with AI, BOTS and RPA
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Email Alert for Information Technology Service Delivery Manager jobs in Princeton, NJ, United States
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