IT Service Desk Technician- Q3 Contracting, Gas Operations
Commerce City, CO, United States
Q3 Contracting, (Q3C) a division of Primoris Services Corporation, is a full-service construction provider operating in Natural Gas Distribution & High Pressure Construction, Gas Distribution Design, HDD, Hard & Soft Surface Restoration, Traffic Control, and other specialty services. Q3C has an experienced and highly mobile workforce that exceeds 1,500 employees. Major operations centers in St. Paul, Minnesota, and Denver, Colorado. Branch offices are also located in Wisconsin, North Dakota, South Dakota, Nebraska, Iowa, Indiana, Michigan, and Ohio.
Primoris Q3 Contracting business unit is searching for an ITService Desk Technician to support our Commerce City, Colorado Location.
The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.
JOB DUTIES:
Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/or restore required functionality
Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
Provide end user orientation and guidance for operation of new software and computer equipment
Organize and schedule routine maintenance/upgrades, working with end user timelines
Assists with IT special projects: upgrades, deployment, demobilization, server/network component management, and process improvements
Respond to emergency situations afterhours on a rotational basis
Various other duties as requested by management
QUALIFICATIONS/SKILLS: Degree or BScs/BAs in Computer Science, engineering or relevant field
3-5 years’ of proven experience as IT Technician or similar role
Thorough knowledge of computer systems and IT components
Excellent interpersonal, verbal, and written communication skills
Excellent diagnostic and problem-solving skills
Good knowledge of internet security and data privacy principles
Active Directory administration, including object and NTFS security management
Skilled in the use of MS Windows (10) and Office 365 (Word, Excel, Outlook, PowerPoint)
Strong understanding of networks and experience with LAN/WAN networks
Ability to travel to remote locations as required
Willingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas, and exposure to the elements
Must be able to work under pressure, to multi-task, and meet deadlines
Exceptional organizational and time-management skills
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
The Total Rewards Proposition: Competitive compensation paid weekly .
Best-in-class; Medical, Dental, Vision, and LTD/STD.
401(k) with company match, vested day-one.
Employee Stock Purchase Plan [ESPP].
Tuition Reimbursement.
Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
We provide paid sick leave as required by Colorado's Healthy Families and Workplaces Act.
Pet Coverage "For our Furry Friends"
Legal Assistance Coverage
Award-winning safety programs.
Overtime opportunities.
Growth Opportunities.
And more.
Compensation : $57,000 -$65,000 /annually (DOE)
Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing.
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
About the Company:
Primoris Services Corporation is an infrastructure contractor serving major firms in the oil, gas, power, renewables, petrochemical, and heavy oil industries, with services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and maintenance, industrial facilities multi-discipline construction and maintenance, piping fabrication, and pipeline integrity services.