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Foursquare
Seattle, WA, United States
About Foursquare Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights
Job Source: FoursquareAmerican Income Life AO - Jennifer Siregar
Seattle, WA, United States
Exciting Opportunity for Experienced Professionals: Sales Manager Role - Remote and Flexible! Are you a seasoned professional with a wealth of experience in customer service and sales? We have an incredible opportunity for individuals who bring wisdom, dedication, and a wealth of life experience to the table. Join us as a Sales Manager and enjoy th
Job Source: American Income Life AO - Jennifer SiregarMoney Fit by DRS
Bellevue, WA, United States
Who Are We? Looking for a job that makes a real difference in our world today and one that you’ll be proud of when you look back in 20, 30 or 40 years? This is it. Clean Power Research is advancing the energy transformation through cloud software that informs, streamlines and values energy-related decisions and processes for utilities, energy p
Job Source: Money Fit by DRSPushpay
Seattle, WA, United States
About The Team Be a part of building the team that ensures our customers have a true partner and advocate in the successful adoption and use of our solutions. Through thoughtful deployment, training and ongoing support, our team delivers a world class experience enabling our customers to achieve their organizational goals. About The Role At Push
Job Source: PushpayPitchBook Data
Seattle, WA, United States
At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity
Job Source: PitchBook DataClean Power Research
Bellevue, WA, United States
Who Are We? Looking for a job that makes a real difference in our world today and one that you'll be proud of when you look back in 20, 30 or 40 years? This is it. Clean Power Research® is advancing the energy transformation through cloud software that informs, streamlines and values energy-related decisions and processes for utilities, energy pro
Job Source: Clean Power ResearchMoney Fit by DRS
Seattle, WA, United States
About Us: Welcome to the heartbeat of Echelon Fitness, where we're not just raising the bar; we're rewriting the entire fitness playbook. Think of us as the rebels of the fitness world—the ones who dare to blur the lines between sweat sessions and entertainment extravaganzas. Here at Echelon, we're more than just a company; we're a movement. Pictu
Job Source: Money Fit by DRSAmazon
Seattle, WA, United States
Description Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) Signature Team! The Signature team works directly with a selection of th
Job Source: AmazonSeattle, WA, United States
ExtraHop Networks, Inc.
ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organizations network, the truth about what theyre doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?
Engage ExtraHop end-users to provide targeted assistance and enablement
Evaluate the operationalization of the ExtraHop install and deliver recommendations to increase value and adoption of the platform
Play a leading role in assessing customer needs and coordinating high-value services such as ExtraHop Professional Services and advanced training
Lead and facilitate new customers initial onboarding and introduction to ExtraHop
Champion customer needs and opportunities for product enhancement with ExtraHop development teams
Assess and document customer health and maturity levels to improve customer engagement strategy
Play a leading role in establishing 'trusted advisor' status with our customers
Anticipate customer satisfaction issues and recommend interventions to mitigate a churn or down sell event
Develop and maintain Customer Success Plans documenting customers desired outcomes and value expectations
Promote customers use of our community platform and self-service capabilities
Develop deep customer relationships across the customer organizations with key stakeholders and technology leaders
Recognize organic opportunities for expansion/growth and engage Sales team to pursue
Host and conduct recurring customer meetings, working sessions and Annual Business Reviews with customers
Operate as the nexus for customer engagement and strategy with other ExtraHop teams such as Sales, Marketing, Product and Support
Required Qualifications And Experience
Associates degree or equivalent experience, ideally in Business or Information Technology
Minimum of 2-3 years experience with customer success and/or project coordination
Experience working with Channel Partners
Effective communication skills, both verbal and written
Ability to multitask in a fast-paced but supportive environment
Excellent attention to detail
Process driven, with strong administrative skills
Proficient user of the Salesforce.com CRM or similar
Basic knowledge of Information Technology networking principles and application protocols
Intermediate level skills with Microsoft Excel, must be familiar with formulas and basic data manipulation & analysis.
$63,000- $78,000 + benefits
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
ABOUT EXTRAHOP
ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. Were on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. Weve been recognized as a Customers Choice by Gartner Peer Insights Voice of the Customer {rel="nofollow"}, and as a Leader in the
Customer Success Manager I jobs in Seattle, WA, United States
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