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Altum, Inc.
Reston, VA, United States
Since its founding in 1997, Altum has provided innovative grants and research management solutions to nonprofit and governmental organizations. A privately held corporation, Altum, Inc., is headquartered in Reston, Virginia. The job is full-time and based in our Reston, VA headquarters. We are seeking a Junior Client Support Analyst with a business
Job Source: Altum, Inc.Fragomen, Del Rey, Bernsen & Loewy, LLP
Washington, DC, United States
Job Description About the Role : Fragomen's Client Services Analyst position will provide you with the opportunity to make an immediate impact to our business, as well as offer training, development, and long-term growth opportunities. Fragomen's exclusive focus on immigration means you will work in an exciting, ever-changing and challenging atmos
Job Source: Fragomen, Del Rey, Bernsen & Loewy, LLPFragomen, Del Rey, Bernsen & Loewy, LLP
Washington, DC, United States
Job Description About the Role : Fragomen's Client Services Analyst position will provide you with the opportunity to make an immediate impact to our business, as well as offer training, development, and long-term growth opportunities. Fragomen's exclusive focus on immigration means you will work in an exciting, ever-changing and challenging atmos
Job Source: Fragomen, Del Rey, Bernsen & Loewy, LLPE-volve Technology Systems
Reston, VA, United States
Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI CI Poly Location Note: On-Site Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problem
Job Source: E-volve Technology SystemsBlackstone Talent Group
Reston, VA, United States
Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Customer Support Data Analyst to join our team at our client’s site in Reston, VA. Responsibilities : As a Customer Support-Data Analyst, you will Gather, Clean, Model, Interpret, and Present data findings. Gather: Analysts often collect data themselve
Job Source: Blackstone Talent GroupStout
Washington, DC, United States
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicato
Job Source: StoutDeltek
Herndon, VA, United States
05-Apr-2024 Senior Support Analyst US Remote 9274BR Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and
Job Source: DeltekStout
Falls Church, VA, United States
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a
Job Source: StoutWashington, DC, United States
Client Services/Customer Support Analyst in US Remote - DC **Client Services/Customer Support Analyst**
**Your role**
Were looking for a Client Services/Customer Support Associate within the OPIS Division to:
* Identify, track and respond to client requests and feedback via the task management system.
* Provide troubleshooting and resolutions with escalation of complex requests to SME.
* Provide sales support by creating historical data files, auditing accounts, setting prospective clients up on trials of our services, and answering questions regarding data and data quality via phone, email and chat.
* Collaborate with colleagues on sales, editorial, marketing and IT teams to ensure complete customer satisfaction.
* Continue the OPIS legacy of providing the highest-quality customer support in the industry.
**Your team**
The team of 20 direct colleagues and many secondary colleagues manages the relationship and workflow with our clients in the global energy markets. These customers consist of some of the largest companies in the energy industry. Specifically, we support our customers and our internal teams to drive quality and timely customer solutions through the delivery of OPIS pricing data and market commentary that provides pricing transparency across the global supply chain. This support allows our customers to make daily decisions for their business that aid in their continued success.
**Your expertise**
* A bachelors degree.
* Prior experience with data management and/or customer service.
* Fluency in English, with other languages desirable based on our global customer base.
* Fluency in all MS Office applications, with Excel expertise a priority.
**You are**
* Strong in communications skills, both written and oral.
* Organized with strong problem-solving skills including the ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment.
* A self-motivated individual who can work effectively and collaboratively with all co-workers, while also completing projects independently.
* Driven by the desire to help others succeed, delivering the highest levels of customer service and professionalism.
**Working Hours**
* **9:30 am - 6:30 pm Eastern Time**
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Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement .
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. *This contact information (email and phone) is intended for application assistance and accommodation requests only.* We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
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**Current Colleagues**
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
* Req ID: R24179
* Date Posted: 10/01/2021
* Job Category: Sales and Customer Care
* Location: US Remote - DC
* Country: United States of America
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Email Alert for Client Services/Customer Support Analyst jobs in Washington, DC, United States
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