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Inside Sales SDR - Hospitality

Waltham, MA, United States

Who are we?

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This position offers an annual On Target Earning potential of $70,000+, and is hybrid-based Mondays, Tuesdays, Wednesdays out of our Waltham, MA office. We are unable to offer sponsorship for work authorization for this role.

As an Inside Sales SDR - Hospitality at Buyers Edge Platform, you will play a crucial role in identifying and engaging with hospitality operators (hospitality management companies, hotels, resorts, casinos, fairs and festivals, colleges and universities) to promote our products and services. You will be responsible for lead generation, qualification, and nurturing of potential clients within the hospitality industry. Your efforts will be instrumental in driving revenue and expanding our presence within this sector. You’ll make a minimum of 50 outbound calls a day with at least 60 minutes of talk time, nurturing potential and existing customers. Extensive and ongoing sales training will be provided.

Your Impact:

Hospitality Operator Engagement :

Proactively identify and research hospitality operators through various channels, including industry-specific databases, trade shows, online research, and cold outreach.

Conduct market research, analyze and identify, create and cultivate new business opportunities and effectively prioritize leads

Identify additional opportunities with existing customers to expand their use of Buyers Edge Platform offerings.

Nurture cold leads and progress them through the sales funnel

Develop a strong understanding of the food service industry, distribution and manufacturing

Qualification:

Conduct initial outreach, averaging at least 50 dials & 60 minutes of talk time daily to leads to assess their needs and suitability of hospitality operators for our products/services.

Gather essential information and maintain accurate records of chain restaurant operator leads in the Salesforce CRM system.

Leverage Gong as a self-improvement tool

Product Presentations:

Arrange and conduct tailored product presentations and demonstrations for hospitality operators, highlighting the benefits and value of our solutions.

Relationship Building:

Cultivate and maintain relationships with hospitality operators through effective communication, follow-ups, and a deep understanding of the unique challenges and opportunities within the industry.

Sales Support:

Collaborate with the sales team to ensure a seamless transition of qualified hospitality operator leads, providing necessary background information for successful conversions.

Strive to be an expert on platform solutions

Work collaboratively with teams across the organization to maximize value

Be a resource to your peers and leadership team

Reporting:

Maintain and report on lead generation and qualification metrics, as well as the progress of hospitality operator engagement. Provide regular updates to the sales and marketing teams.

What you Bring:

Ideally, some sales prospecting, quota bearing, outbound inside sales experience

Excellent communication and interpersonal skills, with the ability to connect with professionals in the restaurant industry

Confidence and ability to speaking to customers, understanding their challenges, and effectively presenting solutions

Familiarity with CRM software (e.g., Salesforce) is an advantage

Post-secondary education in business related discipline, Diploma, Degree or equivalent sales and business experience

Basic understanding of web-based platforms and Microsoft Suite

Strong business acumen and an understanding of value-based selling

Ability to consistently meet or exceed monthly sales quotas

Comfortable with a high volume of daily sales calls

Enthusiastic and effective communicator who practices active listening

Resilient and ambitious self-starter motivated by a competitive merit-based compensation structure

Experience with the foodservice industry is an asset

Ability to overcome common sales resistance and objections using proven techniques

Coachable and open to feedback from leadership to continually improve sales acumen

Don’t meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us!

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also offer half-day Summer Fridays!

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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Inside Sales SDR - Hospitality jobs in Waltham, MA, United States

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