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Recooty
Los Angeles, CA, United States
One Act is a global startup engaged in software development and AI technology development. One Act built the AI-powered trusted marketplace PieceX for buying and selling vetted and approved software solutions. we enable our sellers to monetize the unique code they develop while empowering our buyers to purchase high quality source codes, decreasing
Job Source: RecootyBoingo
Los Angeles, CA, United States
**Financial well-being** Competitive pay Quarterly Incentive Plan (bonus) 401(k) Savings Plan with an employer match Flexible Spending Accounts (healthcare and dependent care) **Time to recharge and give back** Unlimited Vacation Company match on charity donations **Peace of mind for you and your family** Medical, Dental and Vision Insurance Life a
Job Source: BoingoAltaMed Health Services
Montebello, CA, United States
Work Boldly. Live Brilliantly. At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and i
Job Source: AltaMed Health ServicesOrdermark
Los Angeles, CA, United States
**About Ordermark** Ordermarks mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap
Job Source: OrdermarkAPM Music
Los Angeles, CA, United States
Customer Support Representative APM (a joint venture of Sony Music Publishing and Universal Music Publishing) is the leading provider of original production music available to content creators, with an extraordinary collection of over one million hand-curated recordings spanning every country, genre, and era. APM is the go-to for thousands of musi
Job Source: APM MusicRecooty
Long Beach, CA, United States
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support represe
Job Source: RecootyStinger Management
Burbank, CA, United States
We have immediate full-time openings available in our Customer Service, Sales, and Management Trainee departments for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our entry-level employees. This is not any old entry-level opening, this is a career opportunity designed to expand
Job Source: Stinger ManagementAutonomy
Santa Monica, CA, United States
**Customer Service Support Representative** Santa Monica, California / Servicing Operations / **Overview** Headquartered in Santa Monica, California. At AUTONOMY, we are driven by a single-minded and unwavering mission: to be a revolutionary disruptor in the auto finance marketplace and provide (CAAS) Car as a Service. Leveraging our unique subscri
Job Source: AutonomyLos Angeles, CA, United States
WHO WE ARE:
Based in Miami, FL - eatOS POS Inc, is a cloud-based restaurant software start-up that provides Cloud-based technology infrastructure built exclusively for restaurants of all sizes, with the ability to simplify operations, improve guest experience, save costs, and engage with the community in new and innovative ways - Restaurant management made simple.
WHAT DO WE SEEK: We are looking for Customer Success Representatives that will provide support to our customers in the restaurant and hospitality industry for our Restaurant Management System Software, eatOS. The CSRs will also be conducting outbound sales by acting as the initial point of contact for our prospecting clients for our inside sales team.
Natural problem solvers who take initiative and who have the ambition to become a leader at our company.
We need your passion and expertise to help us build the eatOS brand.
As the future of food technology; we seek talented self-starters from any field. No matter who you are and what you have worked on in the past, eatOS welcomes you.
We have built a fun workplace culture with a strong team that comes together to bring 100% of what they do.
As a Customer Support Representative, you will use a consultative approach to..
KEY RESPONSIBILITIES: Obtain all relevant information to handle product and service inquiries.
Deal directly with customers either by telephone or electronically.
Provide remote support to our customers.
Create customer satisfaction in every call/chat that comes into the system.
Making outbound sales and scheduling demos for our inside sales agents.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Direct requests and unresolved issues to the designated resource.
Record details of inquiries, comments, and complaints.
Maintain customer database.
Communicate and coordinate with internal departments.
REQUIREMENTS: Previous documented SaaS Experience.
At least 1 year of experience in customer-facing roles (Customer Service or Customer Success).
Excellent interpersonal verbal and written communication skills.
Ability to work independently, a positive attitude and a team player mentality.
Proficiency in MS Office applications.
Excellent customer-focused service skills.
Attention to detail, aptitude for learning and a passion for solving problems.
Basic proficiency in all common office technology and general computer savvy-ness.
Basic proficiency in Microsoft Suite, Zoom, Basecamp, TimeDoctor and Google Drive.
Effective writing and communication skills.
Ability to take initiative and manage multiple tasks and projects.
Excellent interpersonal and organizational skills.
A track record of closing deals.
Self-motivated, creative, and flexible with the ability to perform well under pressure.
Ability to work in a fast-paced, entrepreneurial environment.
Strong communication and presentation skills.
Ability to take initiative and manage multiple tasks and projects.
A PLUS IF YOU HAVE: Experience in the SaaS, restaurant, hospitality, and food service industry.
Knowledge of restaurant operations is a plus.
Start-up experience (we love entrepreneurs!).
WORKING ENVIRONMENT: Medical, Dental, and Vision Insurance Contribution.
Competitive Salary and the chance to be a part of something big.
This is a work from office opportunity. Candidates must live local to the territory or be willing to relocate.
About eatOS POS Inc.:
eatOS was born in 2017 to help restaurants manage their business and serve customers better. Since inception, it has grown to offer cross segment of products and services that allow restaurants across the country to manage and operate their businesses more efficiently. At the same time, enabling restaurants to leverage technology to save on costs and connect with guests in a more authentic and engaging way.
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Email Alert for Customer Support Representative jobs in Los Angeles, CA, United States
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