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Circle K Stores, Inc.
Indianapolis, IN, United States
Store 4702379: 8925 S Emerson Ave, Indianapolis, Indiana 46237 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Customer Service, Representative, Retail, Service
Job Source: Circle K Stores, Inc.Sitel
Fishers, IN, United States
**Become a Customer Service Expert** As a Customer Service Representative you will deliver great experiences every day for some of the worlds best-known brands. Not only do you get to be part of an organization that encourages every team member to **Learn, Lead & Grow,** you get major perks and discounts too. ****We are looking for people who:****
Job Source: SitelMays Chemical Company, Inc.
Indianapolis, IN, United States
**Mays** is seeking a **Customer Service Representative** in **Indianapolis, IN** . The selected candidate will report directly to the Customer Service Manager. The candidate will be responsible for managing and processing customer orders, locating product, entering purchase orders, performing administrative duties, verifying product specification
Job Source: Mays Chemical Company, Inc.Capital Group
Meridian Hills, IN, United States
"I can succeed as a Client Services Representative at Capital Group" As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. You'll help callers feel comfortable and supported while they're making significant financial decisions. You'll relay complex, eve
Job Source: Capital GroupMutual of Omaha Mortgage
Indianapolis, IN, United States
Customer Service Representative Mutual of Omaha Mortgage $14 an hour + bonus Vision, Medical, Dental, Life Insurance, Retirement Full-Time Job Summary At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We're looking for highly skil
Job Source: Mutual of Omaha MortgageWilliams Comfort Air
Indianapolis, IN, United States
Come join Williams Comfort Air/Mr. Plumber - one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our client's love us for it! People often come to us looking for a job. They stay with us because they find a fulfill
Job Source: Williams Comfort AirOne Hour Heating and Air Conditioning
Indianapolis, IN, United States
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Vision insurance We are seeking an energetic Customer Service Representative . Responsibilities: Makes outbound calls to current customers and schedules their yearly maintenances. Takes inbound calls Makes every effort to compr
Job Source: One Hour Heating and Air ConditioningKirby Risk
Indianapolis, IN, United States
Customer Service Representative - Electrical Supply Indianapolis At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development! What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have ma
Job Source: Kirby RiskWestfield, IN, United States
Job Details
Job Location
Cover Care, LLC (HQ) - Westfield, IN
Position Type
Full Time
Education Level
None
Salary Range
$17.00 - $19.00
Travel Percentage
None
Job Shift
Day
Description
POSITION PURPOSE
The Customer Service Representative is responsible for customers automatic pool cover service and installation needs; scheduling, quoting, answering customer questions, placing orders, and following up on quotes. This position requires the ability to handle a high volume of incoming and outgoing phone calls.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions/responsibilities listed below. The company will measure an employee's performance in part on how well he or she fulfills them. The list is not exhaustive; other duties may be assigned. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions/responsibilities.
ESSENTIAL FUNCTIONS
Answer incoming customer calls and pre-qualify customer needs.
Create service tickets and sales orders - remove closed out tickets.
Schedule and maintain an organized tracking system of service calls.
Create and follow up on service quotes for customers.
Participate in weekly team meetings.
Determine schedules, sequences, and assignments for service activities based on work priority and receipt of materials.
Secure customer credit card information and process customer payments.
Update information in customer records.
Make daily outbound reminder calls for scheduled service appointments.
Make outgoing confirmation and follow-up calls.
Place order in database when quotes are accepted.
SECONDARY FUNCTIONS Review quotes for accuracy.
Ensure general office areas remain clean.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience. Candidates should have a high school degree or GED.
Some Customer Service experience is required.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions/ responsibilities. Ability to communicate very effectively both verbally and in writing.
Ability to work in a fast-paced, deadline-oriented environment.
Ability to show initiative and put forward ideas to consistently improve the service experience.
Basic mathematical skills (addition, subtraction, multiplication, division, percentages.)
Problem-solving abilities.
Excellent customer service skills.
Proficiency using Microsoft Office, and the Internet. NetSuite knowledge preferred but not required.
Ability to accurately input data into computers with attention to detail.
Proficiency using telephones, printers, fax machines, copiers, and scanners.
Ability to prioritize, organize, manage time effectively, and multitask.
Ability to work as part of a team.
Ability to work additional hours beyond eight hours per day and weekends as required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. Ability to stand and sit for periods of time in an office environment and an ability to move intermittently throughout the workday.
Excellent speaking and listening skills.
Ability to see and read reports, orders, and other documentation; an ability to hear; and an ability to use fingers to handle paper and input data into computers.
Email Alert for Customer Service Representative jobs in Westfield, IN, United States
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Please refresh the page and try again.
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