Care Coordinator

Los Angeles, CA, United States

SUMMARY

Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.

Provides coaching to clients on a broad variety of life skills.

Identifies client's needs and provides community referrals to client and others; coordinates services with other providers.

Assists clinicians in providing appropriate services, including linkage, coaching and skill-building.

Develops and maintains effective communications with appropriate stakeholders.

Establishes and maintains rapport and effective working relationships with children and families and works cooperatively within CII and community resources.

Ensures accurate and timely completion of outcomes and reports required by the program.

Develops and maintains knowledge of service standards and policies as stipulated by contract,

licensing, and/or other governing bodies.

Advocates on behalf of the client with other agencies, government programs and similar to help

them receive needed services.

Participates in initial intake interviews to gather information and complete required initial paperwork.

Sets up and maintains related files and documentation ensuring compliance with policies.

ADDITIONAL DUTIES

May conduct regular home visits to determine client needs and provides training, guidance and support to families.

May participate as part of a multi-disciplinary team to develop and implement service plans.

May aid in the facilitation of group sessions.

Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION & EXPERIENCE

One year of community-based direct service experience.

Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS).

OTHER QUALIFICATIONS

Possesses a valid driver's license and state-required auto insurance.

Required to travel extensively (> 50% of the time).

Spanish / English bilingual preferred.

Ability to handle confidential information.

Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

Sensitivity to service population's cultural and socioeconomic characteristics.

Excellent verbal and written communication skills.

Punctual and dependable attendance.

Free from alcohol and drug abuse.

Understands CII's basic philosophy and participates fully in carrying out its mission.

CONTINGENCIES:

Covid-19 Vaccine and booster - Due to the recent mandate issued by The Governor's Office and the California Department of Public Health (CDPH), all CII staff must be vaccinated against Covid-19 by date of hire.

Compliance with the organization's requirements surrounding influenza, MMR, and TDAP immunizations.

Background fingerprint clearance from the California Department of Social Services.

Drug and alcohol screening

Tuberculosis screening

Education verification

Reference check

BENEFITS:

Generous paid PTO, plus nine paid holidays and CII is closed between Christmas and New Year's

Free basic HMO Medical, Dental, and Vision

Eligible employees receive a 5% retirement contribution

Up to $4,500 in tuition reimbursement annually

Eligible for the Public Service Loan Forgiveness program

Flexible Spending Account (FSA)

Life and AD&D Insurance

Voluntary Supplemental Insurance

Opportunity for growth & advancement

Professional development & continued training

Team building & bonding through company sponsored events & activities

COMPENSATION:

The salary for this role is $23.88 per hour.

In accordance with CA law, the expected pay range for this CA position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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