Sr. Enterprise Applications Engineer

Boston, MA, United States

Make an impact at Goodwin , where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the "Best Business Team" by The American Lawyer.

Reporting to the Manager of Enterprise Applications, the Sr. Enterprise Applications Engineer is responsible for keeping the desktop software, systems server software associated with the desktop software, and business solutions of the firm operational. The Sr. Enterprise Applications Engineer is expected to perform all responsibilities with a commitment to providing superior service to the firm's attorneys, advisors and staff, while maintaining an atmosphere of teamwork and continuous improvement. Above all, the Sr. Enterprise Applications Engineer must fulfill the needs of the firm in a manner which is consistent with the Firm's Core Values.

What You'll Do:

• Responsible for regression testing methods, scripts, operational tracking and issue resolution of the mission critical applications deployed in the firm.

• Design, implementation, integration, deployment and support of new Commercial Off The Shelf (COTS) desktop and server business facing applications.

• Ensure successful testing, implementation and transition to a production / steady state operating environment.

• Serve as technical analyst with the ability to plan and manage the full life-cycle of a complex, multi-phase server application integration and implementation project, with multiple resources and across multiple departments.

• Prepare detailed engineering specifications and documentation as necessary.

• Communicate status and key business information effectively to both management and internal customers

• Serve as 3rd level of escalation help desk support for department software service catalog assigned.

• Act as the System Engineer for business facing desktop and server based firm applications. This includes hand off responsibilities to Desktop Engineers.

• Maintain and execute industry best practices, by using a structured Software Development Life Cycle methodology including design, development, testing and deploying software on server applications

Who You Are:

• Bachelors in Computer Science or relevant business experience.

• Experience with iManage or similar Document Management System a plus

• Experience with Intapp product suite a plus.

• Demonstrated technical knowledge and expertise in the following:

• Competent in current Microsoft operating systems

• Windows Configuration, Analysis and Engineering

• Network Connectivity and Analysis

• Software Configuration, Analysis and Implementation

• Competent in current Microsoft Office desktop environment

• Administration, Architecture, Suite Dependencies

• Features and Operational Support

• Competent in Document Management application methods

• Third Party integrations

• Competent in SQL Database environments

• Basic understanding of SQL Syntax, SQL Queries

• Basic understanding of Database Structure

• Legal COTS Applications

• Formulate and define scope and objectives for the application / project delivery based on business need

• Proven ability to handle multiple priorities and adjust to changing priorities in a professional manner

• Strong service orientation and an ability to establish and maintain effective working relationships with peers, management, system users and other departmental business partners

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Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.

This position is eligible for overtime: No

Target Salary Range: Boston $112,400 - $168,700 | Los Angeles $112,400 - $168,700 | New York $119,200 - $178,800 | Philadelphia $105,700 - $158,500 | San Francisco $125,900 - $188,800 | Santa Monica $112,400 - $168,700 | Silicon Valley $125,900 - $188,800 | Washington DC $112,400 - $168,700