Enterprise Application Integration Engineer

Boston, MA, United States

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. OpenGov is a high growth, late stage venture backed startup with investors including Andreessen Horowitz, Formation 8, Cox Enterprises, and Emerson Collective. Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world).

Join our smart, fun, and humble team to experience the most rewarding career of your life!

We are looking for an Enterprise Application Integrations Engineer who can oversee the operational support systems engineering needs at OpenGov. This role is also responsible for planning and coordinating the processes and activities related to the technical development, delivery and integration of OpenGov’s enterprise applications as required to meet the businesses needs. They will work with a combined team of Business Systems Administrators, Data Engineers, and Operations Specialists to keep our processes maintained, automated and efficient. This role places an emphasis on building for scale, process automation, systems integration, technical skills, project management, data management, systems management, and planning.

The ideal candidate for this role is an experienced integrations engineer with a strong technical background that spans multiple enterprise business applications. This person must have demonstrable experience building and maintaining enterprise level system configurations, data, custom code and integrations.

Key Responsibilities:

• Collaborate with key stakeholders and internal teams to understand business requirements and objectives related to systems integration. • Design, develop, and maintain integration workflows using Workato, SnapLogic, Fivetran and other integration tools to ensure data synchronization and automation across systems. • Configure and manage integration points between Snowflake, NetSuite, Salesforce, Workday, Atlassian and other business tools. • Create custom connectors and adaptors as needed to connect diverse systems. • Monitor and troubleshoot integration processes to ensure data accuracy, performance, reliability and scalability. • Collaborate with data engineering to develop custom scripts or code when required to enhance integration capabilities. • Conduct regular audits and performance assessments to identify areas for improvement and optimization. • Provide technical support and expertise to resolve integration-related issues. • Stay up-to-date with industry trends and emerging technologies to recommend improvements and implement best practices. • Document current integration pipelines to provide visibility to the business and provide a roadmap for future enhancements and integrations (as-is and. to-be)

Must Have:

• Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience (2+ years) working as a Business Systems Integration Engineer. • Proven experience (3+ years) working as a Business Systems Administrator/Engineer. • Proven experience (2+ years) with Workato for building integration workflows. • Hands-on experience with Snowflake, NetSuite, Salesforce, Workday, and Atlassian products. • Strong understanding of API integrations, RESTful APIs, and web services. • Knowledge of scripting languages (e.g., Python, JavaScript) for customization and automation. • Extensive technical experience with system analysis, administration, architecture and data structure • Excellent problem-solving skills with a keen attention to detail. • Ability to work independently and collaboratively in a fast-paced environment. • Strong communication skills to interact effectively with clients and team members. • Ability to think strategically and organize information from multiple sources • Self-motivated, passionate and driven • Superb verbal and written communication skills

Nice to Have:

• Enterprise system experience working with Pendo, Mavenlink, Gainsight, Segment, Marketo and Outreach • Certifications in Workato automations • Experience working with additional iPaaS technologies such as Celigo, Boomi, Mulesoft and Snaplogic. • Relevant certifications in integration platforms (Workato, Snaplogic, etc) and tools (optional). • System migration experience

#LI-DNI What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Funding: Over $250 million, late stage venture backed startup, from top tier investors including Andreessen Horowitz, 8VC, Cox Enterprises, and Emerson Collective.

» Board of Directors: Includes iconic executives John Chambers (former Cisco Chairman and CEO), Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world), and Amy Pressman (co-founder, former president, and a current board member of Medallia).

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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