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Indotronix International Corporation
Seattle, WA, United States
Job Title: Technical Support Analyst Location: Seattle, WA 98101 3+Months Contract to Hire The Technical Support Analyst is responsible for the overall technology needs of staff with roles essential to the day-to-day operations of the Company and provides priority response and resolution for all reported technology issues. • Rapid response and own
Job Source: Indotronix International CorporationNeighborcare Health
Seattle, WA, United States
Purpose The IT Clinical Support Specialist performs electronic health record, electronic dental record and electronic practice management end user support, application training, workflow design/development, project implementation, and documentation. This position is a member of the Clinical Systems Applications Team and responsible for resolving i
Job Source: Neighborcare HealthLucid Consulting Group
Redmond, Washington
Typical Day in the Role Typical task breakdown and operating rhythm: The role will consist of __30-40%_Incoming tickets and emails, 30-40% acting on the tickets, 20- 40% Supporting creating IT ops team. Compelling Story & Candidate Value Proposition What makes this role interesting? - This role provides the opportunity to work with cutting edge
Job Source: Lucid Consulting GroupLucid Consulting Group
Redmond
Job Description Job Description Typical Day in the Role Typical task breakdown and operating rhythm: The role will consist of __30-40%_Incoming tickets and emails, 30-40% acting on the tickets, 20- 40% Supporting creating IT ops team. Compelling Story & Candidate Value Proposition What makes this role interesting? - This role provides the opport
Job Source: Lucid Consulting GroupeXp Realty
Seattle, WA, United States
Description Position at eXp Realty We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Washington State, U.S. Who is eXp? Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions,
Job Source: eXp RealtyAmazon
Seattle, WA, United States
Business Analyst, Shipping and Delivery Support Job ID: 2627685 | Amazon.com Services LLC Amazon’s expanding Logistics products and services (e.g. Amazon Logistics, Global Specialty Fulfillment, and Last Mile Technology) are creating new customer segments, including drivers, recipients, shippers, property managers, global sellers and storage owner
Job Source: AmazonUniversity of Washington
Seattle
Req #: 236125 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/ Job Location Detail: **Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle.** Posting Date: 06/27/2024 Closing Info: Open Until Filled Sala
Job Source: University of WashingtonSoundTransit
Seattle, WA, United States
Description Hourly range is $55k to $130k, with a midpoint of $85k . New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. This is a term-limited position expected to last 4 years 10 months. Sound Transit also offers a competitive benefits package with
Job Source: SoundTransitRedmond, WA, United States
Support Analyst
BCforward is currently seeking a highly motivated Support Analyst opportunity in Redmond, WA.
Position Title: Support Analyst
Location: Redmond, WA
Anticipated Start Date: ASAP
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 18 Months
Job Type: Full time Contract
Pay Range: $22 to $24
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Requirements:
Job Description:
Title: Support Analyst
Location: Redmond, WA
Duration: 18 months
Requirements:
• Support Desktop Hardware/Software troubleshooting
• General Break Fix support
• Hardware refreshes
• Work with IRT team on ticket triaging
• Support OPs with tier1 tickets
• Strong Customer Support Skills
• Handle user hardware onboarding / offboarding
• Support Turn 10's Devkit Infrastructure
Candidate Requirements
• Years of Experience Required: 1-3 overall years of experience in the field.
• Degrees or certifications required: N/A
• Disqualifiers: Candidates with job hopping will not be eligible for the role.
• Best vs. Average: - Been in a DTS role a year or 2, Excellent customer service experience , Hardware software troubleshooting
• Performance Indicators: Performance will be assessed based on quality of work.
Top 3 Hard Skills Required + Years of Experience
1. Customer Service experience | 1-2 years
2. Support Desktop Hardware/Software troubleshooting |1-2 years
3. Ticket Management | 1-2 years
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Keywords:
Customer Service, Hardware/Software Troubleshooting, ticket management
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 220419 when responding to this ad.
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Email Alert for Support Analyst jobs in Redmond, WA, United States
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