Outreach Manager - Medi-Cal (Non-Sales), Senior
California, MO, United States
Your Role
The Strategic Partnerships team is responsible for building and implementing stakeholder engagement strategies for Blue Shield Promise. The Outreach Manager, Senior, will report to the Director of Strategic Partnerships. In this role you will be responsible for supporting Blue Shield Promise’s growth and retention goals by: 1) building relationships and serving as a liaison for Blue Shield Promise with external stakeholders, 2) planning and executing community events, projects and programs; and 3) identifying, creating, and effectuating strategic opportunities.
Your Work
In this role, you will:
Be responsible for educating external stakeholders about BSC/PHP Products and services and collaborating with the teams that educate potential and existing members and provider office staff. encourage prospects to select BSC/PHP as their health plan of choice and current members to retain BSC/PHP as their health plan, in a variety of authorized settings
Network with key influencers such as elected officials, government agency administrators, industry associations, provider offices, medical groups and Community Based Organizations
Support the teams who manage quality and customer service initiatives to assist with closing the gap of care with our providers
Mentor fellow Outreach team members about all state and federal rules and regulations ensuring compliance of marketing do’s & don’ts outlined by governing regulatory agencies
Support the teams who measure results of trainings based on the needs and wants of provider offices and external stakeholders
Plan, coordinate and/or participate in community events, meetings, conferences, and other types of engagement activities
Collaborate with Blue Shield Brand, Marketing and Communications teams to monitor, assess, and optimize the reputational strength of Blue Shield Promise, including assisting with activities related to executive engagement, business development, stakeholder recognition, and community investments
Synthesize and provide information about community, provider and stakeholder issues, trends and opportunities that impact Blue Shield Promise
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