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LEGOLAND Discovery Centre
East Rutherford, NJ, United States
What you'll bring to the team: LEGOLAND Discovery Center and SEA LIFE - New Jersey Guest Experience Host About the Role Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally d
Job Source: LEGOLAND Discovery CentreLEGOLAND Discovery Centre
Yonkers, NY, United States
What you'll bring to the team: LEGOLAND Discovery Center - Westchester Guest Experience Host About the Role Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then
Job Source: LEGOLAND Discovery CentreSUMMIT One Vanderbilt
New York, NY, United States
At SUMMIT One Vanderbilt, we believe in creating an environment that takes our guests on a journey of emotional and physical connections. It is our promise that we will deliver this experience everyday by making sure that we are unified in our values of Attitude , Creativity , Safety, and Professionalism . Key Responsibilities Embody our brand
Job Source: SUMMIT One VanderbiltPlanet Playskool
Paramus
Guest Experience Ambassador Paramus, NJ Job Title: Guest Experience Ambassador Location: Planet Playskool & NERF Action Xperience, Paramus, New Jersey Reports To: Operations Lead/Operations Manager Opening in June 2024!!! Overview: Join our dynamic team at Planet Playskool & NERF Action Xperience as a Guest Experience Ambassador. As a key member of
Job Source: Planet PlayskoolMarriott
Atlantic City, NJ, United States
Additional Information Swing Shift Job Number 24077975 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t
Job Source: MarriottSUMMIT One Vanderbilt
New York, NY, United States
Job Description In this role, you would report to the Associate Director / Sr. Manager of Guest Experience. You are an ideal candidate if you have 3 years of management experience in guest-focused roles in the entertainment, live events, theme park, attraction, and hospitality sectors. An ideal candidate will demonstrate a profound and holistic com
Job Source: SUMMIT One VanderbiltHard Rock International
New York, NY, United States
Overview: The Guest Experience Manager will manage and analyze Guest Satisfaction, trends, Medallia, Trip Advisor, HRI Mystery Shops, Standard Tests in Ops Departments (Both Rooms and F&B) and overall hospitality. Primary goal is to achieve customer satisfaction 100% of the time. Position is responsible for managing Guest Relations. Recommends and
Job Source: Hard Rock InternationalCompass Group, North America
New York, NY, United States
Flik Hospitality Group Salary: $23 - $28 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion fo
Job Source: Compass Group, North AmericaFlushing, NY, United States
Overview
LaGuardia Terminal B - ABM Industries & Ethos Farm Americas
The members of the prestigious Guest Experience Team at LaGuardia Terminal B are pivotal in providing outstanding customer service to all customers travelling through Terminal B. The Guest Experience Team provides personalized one to one service to guests, assisting them through their airport journey and helping to drive operational efficiency at key airport touchpoints. The Guest Experience Team roles are best suited for highly motivated individuals with experience in either premium hospitality, retail or aviation/airline backgrounds who can collaboratively work as part of a growing team and deliver outstanding and proactive customer service to all guests.
SALARY: $21.04/hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)
Job Type : Full-time position only (32-40 hours per week), including holidays and weekends
Roles & Responsibilities :
Deliver outstanding and proactive customer service to all guests travelling through the airport; while always demonstrating the LaGuardia Terminal B service standards: Safe Hands, Best at What We Do, Show We Care and Strong Partnerships.
Helps guests feel comfortable and gives a positive first impression.
Remain calm, professional, and courteous when working with disgruntled guests
Work collaboratively as part of a growing team to manage key airport touchpoints and high volumes of guests.
Help to drive operational efficiencies at key airport touch points by working together with the larger Terminal B team.
Identify opportunities to promote terminal activities, and drive sales for LaGuardia Terminal B ancillary products and services.
Maintains work areas by performing light housekeeping duties to ensure cleanliness and adhere to control and security policies.
Analyse the guests’ requirements and help them find the best solution by directing them to the appropriate department.
Conduct kiosk sweeps and gate restocking to replenish paper products and ensure inventory is in place to support airline printing needs.
Skills :
Customer service
Premium guest service
Teamwork and collaboration
Quick thinking, multitasking and problem solving
Excellent verbal communication skills
Interpersonal skills
Fluent in written and spoken English
Other language skills (not essential)
Hospitality/premium retail experience highly desirable
Qualifications:
Education: High School Diploma, GED or equivalent
Minimum of one-year of customer service experience in a similar environment
Other :
Healthcare/sick/vacation benefits available after service through ABM industries.
Ability to stand for all 8 hours while on shift; must be able to lift, push, pull objects up to 70 pounds with reasonable accommodation.
REQNUMBER: 88414
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Email Alert for Guest Experience Host jobs in Flushing, NY, United States
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