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Specialty Products and Insulation
Dallas, TX, United States
Position Summary: The Customer Service role is responsible for handling an array of front-facing duties, including assisting customers with complaints and questions, and relaying information about SPI’s products and services. This role is expected to maintain a high level of professionalism and present SPI in the best light possible. Essential Dut
Job Source: Specialty Products and InsulationHiOperator
Dallas, TX, United States
URGENT: New hires are needed! Next Class June 3rd! Join an innovative and diverse team revolutionizing one of the biggest industries in the world! HiOperator's mission is to elevate the customer-service experience by giving excellent tools to the agents who make things happen. We are People Talking to People! With tightly built automation, our o
Job Source: HiOperatorHeilind Electronics
Plano, TX, United States
Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our
Job Source: Heilind ElectronicsSam's Club
Cedar Hill, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Garland, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Richardson, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFASTSIGNS #17401
Dallas, TX, United States
Benefits: Bonus based on performance Competitive salary Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Fastsigns of Dallas- Fair Park is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing T
Job Source: FASTSIGNS #17401Baker Brothers Plumbing, Air & Electric
Mesquite, TX, United States
Overview Baker Brothers Plumbing, Air, & Electric is currently seeking a Full-Time - Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customer
Job Source: Baker Brothers Plumbing, Air & ElectricDallas, TX, United States
** Customer Service Representative**
**Job Category****:** Constructive Companies **Requisition Number****:** CUSTO003090 Showing 1 location **Job Details**
**Description**
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer and originator that sees the customer behind every loan, we understand that our customers arent loan numbers theyre homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a **Customer Service Representative** to join our team.
As the **Customer Service Representative,** you will be responsible for communicating with customers and maintaining a positive relationship with them. Additionally, you will be the first point of contact with customers in identifying and resolving their questions or issues.
**What you will do for Constructive Insurance:**
* Answer telephonic customer inquiries
* Greet customers in a courteous, friendly, and professional manner using prescribed procedures and scripts
* Research and resolve inquiries to ensure customer satisfaction in a timely manner
* Listen attentively to customer needs and concerns; demonstrate empathy
* Clarify customer requests; probe for and confirm understanding of inquiries
* Meet customer requirements through first contact resolution
* Confirm customer understanding of the solution and provide additional customer education as needed
* Communicate effectively with individuals and teams to ensure high quality and timely expedition of customer requests
* Effectively transfer misdirected customer requests to an appropriate party
* Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
* Participate in activities designed to improve customer satisfaction and business performance
* Make outbound calls to borrowers as needed
**What you will bring to Constructive Insurance:**
* High school diploma/GED required; College degree preferred
* Minimum 1 year of call center experience
* Knowledge of basic computer operations
* Professional communication/interpersonal skills
* Must have the ability to multi-task
* Problem-solving skills
* Willingness to rotate shifts, and work on Saturdays as needed
* Ability to learn quickly
* Courteous, with strong customer service orientation
* Dependable, attentive to detail
* Good listening skills
* Adaptive to change
We dont just accept diversity we support it, celebrate it, and thrive on it for the benefit of our employees, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside, and not simply check, the box.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Email Alert for Customer Service Representative jobs in Dallas, TX, United States
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