Director of Information Governance
Los Angeles, CA, United States
Description This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Director, Information Governance to join our team in our Washington D.C., Seattle, Anchorage, Los Angeles, San Francisco, New York, Portland, Chicago, or Richmond offices. This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices. This position is responsible for the firm-wide development, implementation and compliance of policies and protocols relating to information created or received through any channel (legal or firm administration) of the firm.Establishes future direction and plans concerning information governance for the firm to meet compliance requirements and improvements based on best practices.The Director will work with the firm's General Counsel's office to manage and deploy the policies, procedures, training, and systems necessary to support and continuously improve a comprehensive Information Governance program for the firm.With oversight from the firm's General Counsel's office, the Director will have firm-wide responsibility and day-to-day oversight for the governance of electronic and physical records. The Director will supervise, train and provide leadership for the administrative staff responsible for records and information management across the Firm. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: Develops and implements a strategic plan that supports the firm's information governance, recommends to senior executives, implements and evangelizes as appropriate
Develops and updates information governance policies including a written Firm-wide information governance policy, records retention schedule, and information classification and security policy
Develops, disseminates, and assures compliance with policies related to firm-wide risk management, including retention and disposition of firm and client records, litigation holds, and file transfers,
Collaborates with Information Systems/Technology colleagues (especially Digital Collaboration, Security, Practice Support, Knowledge Management, and the Enterprise Project Management Office) to achieve information governance awareness and compliance.Participate in firm-wide projects that involve information governance
Proposes and participates in analysis with regard to new technology and continuous improvements of existing technology
Interfaces with recruiting to ensure smooth onboarding of new attorneys, including transfer of incoming client files associated with lateral attorney hires
Performs administrative and management duties (recruiting, hiring, training, coaching, performance planning and evaluations, corrective actions, etc.) associated with leading teams of professionals engaged in managing firm and client information, new business intake, and information governance-related risk-management procedures
Works with firm/department management and attorneys from various practice groups to develop, implement and oversee the retention schedule. Provides guidance for systematic control of the content under said schedule
Stays current with legal industry trends and technologies, standards, and local and federal regulatory obligations as they affect information governance for the practice of law and the administrative functions of the firm
Participates in the information governance boards such as the Quality Assurance and Artificial Intelligence Committees as appropriate
Interfaces with the firm's general counsel and senior risk managers to identify and contain internal and external risks with regard to information governance
Interfaces with other firm departments to identify and contain internal and external risks with regard to information governance
Designs, promotes, and assures compliance with protocols for content management and user workflow with regard to information created or received by the firm such as: client/matter engagement, client/matter work product, matter disengagement, matter mobility, firm administration, discovery, intellectual property, preservation, retention, disposition and disposal
Initiates standardized information governance practices, writes documentation, and manages implementation through information governance resources across the firm
Promotes an increased use and reliance on electronic versions of records over the physical in efforts to reduce the overall paper inventory retained by the firm. Educates firm leadership, attorneys, and staff in records identification, scanning, printing, recycling, and shredding options to insure efficient and appropriate handling of records.Advocates for transitioning from physical to electronic records
Provides training for senior executives, lawyers, and staff with regard to compliance with information governance policies and procedures
Provides and models service excellence to internal and external clients of the information governance department across the firm
Acts as principal contact for information governance program related vendors. Coordinates with vendors providing records and information management services to insure service level agreements are being fulfilled. Maintains vendor relationships
Determines outsourcing/consultant/temporary work requirements and works with vendor(s) in meeting the firm's needs in the most cost-effective manner with regard to records management initiatives
Participates in the budget process and other special projects and/or support as required
Prepares regular status reports (verbal or written) on metrics, team activities, projects, and other initiatives.Prepares written documentation, proposals, and/or recommendations.Makes presentations as needed
Travels, as necessary
Join us if you have: BA or BS degree required. Master's degree preferred
Certified Records Manager (CRM), Information Governance Professional (IGP) or similar certificate preferred
Strong, proven leadership skills acquired from at least eight years' experience as a Records and/or Information Manager/Supervisor. Direct supervisory experience of teams from 10-15 people in size required. Strong team building skills
Experience with records management systems and document management systems
Experience with the governance of M365, especially Microsoft Teams, strongly preferred
Strong, proven skills in mentoring and developing supervisor- and manager-level staff
Knowledge of the principles and practices of electronic records management
Experience developing and implementing information governance policies and procedures
Excellent communications skills, both verbal and written, with all levels of a professional services organization are required. Ability to consult/provide guidance to attorneys and staff in information management best practices to insure compliance
Knowledge of imaging/scanning technologies and various search engines preferred
Ability to organize workload effectively and operate within tight timeframes
Ability to work collaboratively, building consensus across multiple practices, departments, and offices
Strong customer service skills while working under pressure
Exceptional interpersonal and customer service skills required. Ability to handle stressful situations in a calm, composed manner
Strong systems analysis and problem-solving skills with attention to detail and quality control
Ability to prioritize and execute tasks in a high pressure environment and make sound decisions in emergency situations
Must be a team player and willing to share information with others. Demonstrated ability to learn new technologies quickly and independently
Strong decision-making, follow-up, follow-through, priority setting, and negotiating skills are required. Demonstrated ability to practice good judgment
Ability to work independently, with minimum supervision
Previous experience in a law firm or professional services organization, supporting a multi-office environment, preferred
Who We Are Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them. What's in it For You? DWT offers competitive compensation in addition to ample benefits including but not limited to: Choice of health and vision insurance plans
2 paid volunteer days for qualifying community service work
Dental plan
Fertility and adoption benefit
Paid sabbatical after 13 years of service
Tuition reimbursement
Commuter benefits
Retirement contribution
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Washington State The annualized salary range for this position in Washington is $179,000 to $206,000.Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available. California The annualized salary range for this position in Los Angeles is $179,000 to $206,000; and in San Francisco is $203,000 to $229,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available. New York The annualized salary range for this position in New York City is $203,000 to $229,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
Diversity, equity, and inclusion are part of the fabric of Davis Wright Tremaine - central to who we are and what we do. Our vision is to foster a culture where all talented individuals - including those who are from traditionally underrepresented communities in the legal profession - can have, and can see, a path to success.We embed DEI throughout our law firm with our four-pillar framework: Community, Growth, Education, and Engagement.We invite you to learn more about our commitment to DEI at https://www.dwt.com/about/diversity-equity-and-inclusion .
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [email protected] . #LI-RK1
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