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Everlight Solar
Columbus, OH, United States
Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative This entry level position is full-time, remote, and will require some night(s) and weekend(s) work. The Customer Service Representative will act as a connection, establishing and building relationships
Job Source: Everlight SolarCentricity
Columbus, OH, United States
**Location:** Columbus, OH **** ****Things We Value:**** * Acting with the highest level of honesty, trust, character and transparency. * Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day. * Commitment to excellence in reaching our full potential as individuals and as an
Job Source: CentricityVerizon Communications, Inc.
Columbus, OH, United States
**Remote Customer Service Representative** * Job # 591614 * Date posted - 2022-02-04 Share this Job **** **When you join Verizon** Verizon is one of the worlds leading providers of technology and communications services, transforming the way we connect across the globe. Were a diverse network of people driven by our shared ambition to shape a bette
Job Source: Verizon Communications, Inc.GetInsured
Columbus, OH, United States
It's truly an exciting time to be a part of GetInsured We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured there are many opportunities to grow, and we hope t
Job Source: GetInsuredDisabled Veteran Solutions
Pataskala, OH, United States
Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our team members with competitive salaries and a comprehens
Job Source: Disabled Veteran SolutionsConcentrix
Columbus
Job Title: Customer Service Representative - Remote (Seasonal, Healthcare) Job Description **JOB DESCRIPTION** The Customer Service Representative - Remote (Seasonal, Healthcare) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine
Job Source: ConcentrixPizza Hut
Pickerington, OH, United States
Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp
Job Source: Pizza HutSam's Club
Columbus, OH, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubColumbus, OH, United States
**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
***This is a remote position and can be located anywhere within the United States.**
**Essential Job** **Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns.
+ Formulate plans of resolution and respond appropriately and efficiently.
+ Maintain and restore customer satisfaction and partner with other teams as needed.
+ Perform problem analysis, problem determination and recommended resolutions to the callers.
+ in accordance with standard protocol.
+ Proactively educate caller on program benefits.
+ Meet or exceed established call center metrics, attendance standards and quality levels.
+ Use computer tools to accurately process and document information.
+ Develop rapport with callers and appropriately adjust communication style.
+ Provide accurate information about Sharecare programs and services.
+ Escalate issues internally and follow up on escalated issues.
**Qualifications:**
+ High School Diploma
+ Prior experience in a customer service related field preferred
+ Great communication skills
+ Must be able to multi-task
+ General working knowledge of Microsoft Word & Outlook
+ Computer keyboard proficiency and internet navigation skills required
+ Have the ability to work effectively with others in a team environment
+ Ability to thrive in a fast-growing always changing environment
Sharecare, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Email Alert for Customer Service Representative - Remote jobs in Columbus, OH, United States
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