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Emerge Aotearoa
Phoenix, AZ, United States
Phoenix is an exciting and innovative community-based AOD service located in Papakura, South Auckland. Within our addiction service, you will have the opportunity to work with adults aged 18 years and older where we offer holistic support to fit their needs and where they feel most comfortable e.g., whare, papa Kainga, local park. You'll be joining
Job Source: Emerge AotearoaLutheran Social Services of the Southwest
Phoenix, AZ, United States
Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona. Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities. Working
Job Source: Lutheran Social Services of the SouthwestDiverse Lynx
Phoenix, AZ, United States
Responsibilities o Support and maintain customer applications within contractual SLA targets. o Managing incidents, service requests, problems, changes and enhancements using ITSM tools and processes o Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner o Providing a high level of
Job Source: Diverse LynxRimkus Consulting Group
Phoenix, AZ, United States
Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions b
Job Source: Rimkus Consulting GroupKLA
Phoenix, AZ, United States
Base Pay Range: $30.82 - $52.41 Per Hour Primary Location: USA-AZ-Phoenix-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, le
Job Source: KLALevel 3 Audio Visual, LLC
, AZ, United States
**Customer Support Engineer** Location **AZ** Job Code **85** # of openings **1** * Case creation and management with attention to expected service level objectives and timeframes. * Read and interpret installation drawings and documentation (Signal flows, facilities diagrams, network schedules, inventory, etc.). * Adhe
Job Source: Level 3 Audio Visual, LLCInficon Inc.
, AZ, United States
** Customer Support Engineer** **Job Category****:** Sales **Requisition Number****:** APPLI002153 Showing 1 location **Job Details** **Description** INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and
Job Source: Inficon Inc.KLA
Phoenix, AZ, United States
Base Pay Range: $30.82 - $52.41 Per Hour Primary Location: USA-AZ-Phoenix-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, le
Job Source: KLAPhoenix, AZ, United States
ZorroSign is modernizing the way the world views document security. We’re made up of a team from all over the world committed to the same idea: No one should be using 20-year-old technology to sign and send mission-critical documents. We deliver our brand promise by fostering a culture of individuals who are not afraid to push against the status quo. Our data security platform built on blockchain enables businesses, governments, organizations, and individuals the highest privacy and security for their digital documents and transactions. Block it down!
Here is why working with ZorroSign is rewarding .
We are the new kids on the block – and it’s a pretty cool perspective. ZorroSign is continuously looking for exceptional new talent to work with us as we trailblaze blockchain-based document security. However, our mission does not stop there. Working with ZorroSign, you will have the opportunity to innovate and grow with a greater purpose in mind. As we help organizations go paperless, we give back to the Earth by planting trees along the way!
Is ZorroSign Right For You?
ZorroSign is one of the best blockchain companies in the digital signature industry, having won many global awards. Our team is constantly seeking exceptional new talent as we lead the way with blockchain-based document security. ZorroSign fosters a culture of free thinking which promotes creativity, innovation, and brainstorming. A place where you feel comfortable.
WHAT WE NEED YOU TO DO:
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including new account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until technical issues are resolved
Properly escalate unresolved issues to appropriate internal teams
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain positive relationships with clients
WHAT WE PREFER YOU HAVE:
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (e.g., Zendesk, Zoho)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Bachelor’s degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Knowledge of database scripting (SQL, NoSQL)
Capacity to potentially work night shifts and flexibility to work in rosters
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Customer Support Engineer – Phoenix jobs in Phoenix, AZ, United States
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