Health Employee Relations Manager

Portland, OR, United States

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.

The Health Employee Relations Manager manages and supervises the Health Human Resources (HR) employee relations team; provides leadership and consultation on employment policy and contract interpretation; and develops an engagement strategy to proactively address issues impact team or individual performance; and assists with workplace conflict resolution. In this role, you’ll manage a team conducting investigations regarding possible violations of personnel policies and the union contracts including performance issues, claims of harassment, retaliation, ethics, fraud and others, and assist in the implementation of recommended actions. You will partner with internal employment and labor attorneys and other internal or external investigative bodies as necessary. Additionally, this position advises on obligations and rights under the Public Employee Collective Bargaining Act and collective bargaining agreements. Collaborating and coaching department management on investigation, performance management, corrective action, grievance, conflict resolution, just cause progressive discipline and arbitration processes are also roles of the position. This position drives change efforts and workforce planning strategies by building collaborative, trusting and credible relationships with staff.

As the Health Employee Relations Manager, you will:

Supervise, plan, direct, and manage and administer a human resources employee relations function(s); lead develop and implement programs and strategic planning; provide leadership in the development of human resources policies, procedures, and business practices.

Evaluate goals, objectives, priorities, and activities to improve performance and outcomes.

Recommend and establish administrative controls and improvements; develop procedures to implement new and/or changing regulatory requirements.

Supervise staff; actively mentor and share knowledge with professional staff on the Human Resources team.

Monitor and analyze current laws and regulations and ensure policies and agreements comply.

Supervise and manage the Health Department’s Americans with Disabilities Act (ADA) program.

Respond to inquiries and questions from applicants, managers, supervisors, and employees; interpret and apply human resources policies and procedures, collective bargaining agreements, benefit plan provisions; provide advice and counsel in assigned areas of responsibility.

Provide general assistance to the HR Director in the administration of assigned human resources activities or provide technical support to others engaged in a specialized human resources discipline; work with managers and other staff to identify and resolve human resource issues.

Conduct research following a prescribed research design; use descriptive statistics to analyze data for a variety of situations, problems and studies; use analytical data to answer specific questions or make appropriate changes to a system; gather and compile raw data from a variety of sources; conduct surveys and analyze results.

Provide expert guidance to other departments, the general public, and/or outside agencies; represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach.

Act as representative on committees, inter-agency task forces, special projects, and other community outreach activities.

Respond and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions.

Provide consultation to Health specific boards such as the Community Health Center Board, coordinated care organizations, etc. that may impact Health Department work and services and/or serve as a funding partner with the Health Department.

Collaborate with department and county leadership for communication events/functions and connection to external partners to ensure consistent message for the Health Department and county.

Develop, administer, assist, and monitor budgets; participate in forecasting additional funds for staffing and resources; identify, obtain, and manage funding from grants and community partners; participate in the interpretation, negotiation, management, and enforcement of contracts; coordinate the finalization of budgets to ensure the timely submission of the department budget.

Educate department leadership on risk assessment and budget development for equity concerns and healthcare trends.

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County’s attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

Education or training equivalent to bachelor’s degree.

Three (3) to six (6) years of relevant experience that demonstrates the ability to perform the duties of the position.

Must be able to pass a Multnomah County Sheriff’s Office background investigation, which may include being fingerprinted.

Preferred Qualifications/ Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

SHRM or other HR Professional Certification

Ability to establish a strong rapport and professional credibility with individuals in order to influence at all levels of the organization, including senior management and union representatives

Ability to objectively coach employees and management through complex, difficult, and emotional issues

Experience conducting HR investigations and making recommendations

Strong oral and written communication skills; able to communicate effectively with a diverse set of stakeholders

Deep understanding of disparities that inform equity driven approaches to the work

Experience managing in a union environment

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

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