Senior Data Analyst, Business Analytics

Framingham, MA, United States

Job Description: We’re seeking a highly motivated, intellectually curious, data-driven, technical, and business-oriented Senior Data Analyst to join us at the center of data & strategy within Business Analytics at Workhuman; where we are on a mission to make work more human for millions of people and organizations worldwide through our innovative Employee Recognition platform. We’ve experienced incredible growth over the last few years and are in the early stages of building a new Strategic Planning function within the organization to help power the next stage of growth and opportunity, with Business Analytics, as a team and competency, being central to our roadmap and overall success. The ideal candidate will dive deep into the weeds of our data infrastructure, build production-grade data pipelines and self-serve dashboards, analyze trends and surface actionable insights and recommendations. The Senior Data Analyst will partner with a variety of stakeholders across the organization, including business functions (e.g., eCommerce, Marketing, Product), technology teams (e.g., data platform, architecture, product) and data science / AI teams inside of our internal research institute Workhuman iQ, and work across Business Analytics to drive meaningful insights tied to our Strategic Corporate roadmap. In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and will gain unparalleled experience in building upon our already dynamic and robust analytics function. Responsibilities: In conjunction with cross-functional stakeholders and your manager, jointly generate a point-of-view on how we should view business health & performance for your designated area. Iterate on requirement gathering and dashboard prototyping to maximize the value of insights generated

Build, own, and maintain a large and complex system of data pipelines, transforming raw data all the way into aggregated tables that feed into dashboards

Design metrics and production dashboards using data visualization tools to create visibility into company health

Maintain and iterate on your dashboards to continue to drive increased value through additional business insights

Evangelize and enable self-serve data access & decision-making with your direct stakeholders

Monitor business health and deep-dive trends to surface actionable insights & recommendations and then measure results once plans are implemented

Interface with cross-functional stakeholders to thought partner on data-informed strategic decision-making

Desired skills and experience: 4+ years in highly technical business/product-oriented analytics roles within technology organizations

Expertise in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools

Demonstrated history of building production-grade data pipelines that power dashboards and live technology solutions

Strong communication & project management skills and a highly collaborative approach to problem-solving

Ability to simultaneously understand the business while focusing deeply on technological and analytical details

Strong business intuition with a bias towards action

BA/BS with a strong academic record, preferably in a quantitative discipline

The Company: At Workhuman our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. Did you know we have an award-winning culture across EMEA and North America: We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

There are currently over 7.5 million users on the Workhuman cloud across 180 countries.

Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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