Residential Installation Helper
Arlington
Job Description Job Description
We Are The Alternative to a Dead End Job!
Residential HVAC Installation Helper
https://vimeo.com/manage/videos/941251790 Some of Our Benefits: It all begins with working with a fantastic team of people, and then:
Good pay
Health, Vision, & Dental Insurance
Vacation, (Annually)
6 Paid Holidays
Flex Benefits
Matching Simple IRA (Individual Retirement Account)
Uniforms
Company Vehicle (Provided to Technician Positions)
Company-Paid $25,000 Life Insurance Policy
We invest in our employees everyday with training, career development and more. This position may include the use of a company truck, gas card, and a cell phone.
Our Christmas party is phenomenal and a favorite of our employees. When is the last time you heard about the Christmas party well into the Spring and then the excitement of the next starting early Fall? We really have a family environment here, and it shows every day. Come join our family today!
Wake up feeling great! Join Tom’s Mechanical, where each day brings purpose and belonging. Make a difference, one HVAC installation at a time. Apply to be a Tom’s Hero today! Are you looking for an opportunity to find a career with a growing HVAC company? At Tom's we focus on helping you achieve career goals while providing you with great benefits.
We believe in caring for our customers first, and our quality employees are key to maximizing great customer service. Our long tenures are proof of satisfied team members. We have employees that have been here well over 20 years. Our culture is highly valuable to us, and that is why we enjoy coming to work every day. We invest in our employees with training, career development and more.
We are currently seeking a skilled Residential HVAC Installation Helper with great customer service skills, a positive attitude, and dedication to quality work. We hire individuals who take pride in working for Tom's, where employees feel they are a part of the Tom's family.
If you are a personable technician that is passionate about assisting customers and allowing them to fully enjoy the comfort of having heating and air conditioners working at quality performance, stop looking for your next job and apply for your career with Tom's today. Let's get started!
CURRENT OPPORTUNITY: Residential (HVAC) Installation Helper
Exemption Status: Non-exempt
Job Summary:
The Residential Installation Helper ’s role is to assist with properly installing home comfort systems (HVAC) into residential homes within the guidelines established by Tom’s Mechanical, Inc. and all applicable regulatory agencies. The Residential Installer Helper will act in a safe manner and maintain our top-notch quality customer service and satisfaction while performing their duties.
Position Duties & Responsibilities:
Assists with the installation of home comfort systems, as assigned, with quality and workmanship under time guidelines and goals to ensure customer satisfaction
Works successfully with our teams to ensure effective workmanship while maintaining a productive schedule without unnecessary delays
Assists, when necessary and assigned, with projects at nights and/or on weekends to serve customers, as needed
Maintains a valid Texas driver’s license with a clear (or Company acceptable near clear) driving record for future driving needs.
Maintains and upgrades skills and the latest industry technology knowledge, as offered through Tom’s by participating in, and engaging in, on-going training programs
Maintains communication with the assigned Lead and Residential Installation Supervisor regarding any issues, customer concerns, or any obstacle that may hinder meeting Tom’s guidelines for customer satisfaction
Completes all electronic timecards, documentation, and necessary administrative tasks in a timely and accurate manner to support Company operations
Maintains appropriate and professional communication with all Tom Mechanical, Inc.’s customers while meeting or exceeding customer service quality and workmanship requirements
Delivers customer satisfaction by: Being productive
Maintaining a positive attitude
Maintaining a clean personal appearance and good hygiene
Maintaining a clean, neat, well-organized work area
Showing quality workmanship
Maintaining safety
Utilizes problem-solving skills and constructive solutions, as needed
Supports the emergency on-call installation schedules, as assigned
Works with Residential Installation Supervisor to develop a skills development plan
Assists with keeping approved, appropriate logs of refrigerants
Performs other related duties, as assigned
Required Skills/Abilities:
Professional and courteous verbal and written communication skills
First-rate interpersonal and customer service skills
Excellent attention to detail
Good driving record with continual ability to pass our driving record for insurability purposes
Solid time management skills with ability to meet deadlines Ability to prioritize tasks
Strong problem-solving skills
Ability to function well in a high-paced, demanding, and/or strenuous environment
Ability to work with technological equipment
From interview to last day of employment, the ability to pass a 10-panel drug screen
Continual ability to pass a background clearance verification
Neat and clean appearance during working hours
Strong work ethic and behavior
Maintains a safe working environment
Education and Experience:
Obtain and maintain a current EPA certification and TDLR Registration
High School Diploma, GED and/or a certification from an accredited technical school
Residential HVAC experience, a plus
Experience with troubleshooting and repair on basic split units, hanging warehouse heaters and package units up to 50 tons, a plus
Physical Requirements:
Must be able to: Bend or twist body, 90 degrees in either direction
Stand on all surfaces for long periods of time
Squat and touch floor with hands
Use hands to handle, control or feel objects, tools and/or controls
Climb ladder, scaffolds and/or poles safely
Use repetitive motions
Walk and/or run for long periods of time
Lift up to 50 lbs., in addition to body weight
Reach over head with ease
Access rooftops with extension or fixed ladders at heights of up to 50 feet, as needed
Complete job with safety in mind for all involved and communicate any issues to the assigned SME that could lead to safety concerns prior to completing tasks
Work long hours during peak heating and cooling seasons