Principal Design Strategist
Seattle, WA, United States
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Principal Design Strategist page is loaded Principal Design Strategist Apply remote type Home - Based locations California - San Francisco Metro - Remote Washington - Seattle Metro - Remote Washington - Seattle Washington - Bellevue New York - New York City Metro - Remote time type Full time posted on Posted 2 Days Ago job requisition id JR243977 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
User Experience Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
As a Principal Design Strategist, you will collaborate with teams across the product development process from problem framing and point of view development to vision, solution, and in-market experimentation. You'll prototype a way into the strategy, guiding the team to make, and discover and mitigate risks along the way. You'll develop thought leadership and define what needs to be true for success. You'll align stakeholders, build collective confidence around decisions, develop ideas, and collaborate across functions to realize the vision.
Responsibilities Co-create Experience Vision : Drive the creative process of problem-solving and develop strategic vision for both new and existing products, ensuring alignment with business goals, market needs, and technical capabilities.
Insight Synthesis & POV Development & Synthesis: Establish and communicate a distinct perspective that guides decision-making throughout the product development process. Partner with the Research & Insights team to conduct user research, identify key issues, and prioritize opportunities. Synthesize insights into a robust POV that informs strategic decisions.
Cross-functional collaboration : Foster partnerships with relevant teams by identifying and aligning stakeholders on shared challenges and priorities. Ensure we-wins, where success is experienced as shared across teams.
Prototyping and Solution Development: Prototype solutions with users to guide the strategy development process, using these prototypes to mitigate risks and validate approaches. Co-create and communicate visions, developing innovative solutions that meet business, user, and technical constraints.
Experimentation and Continuous Learning:
Oversee the transition from vision to experimentation, championing product strategies internally and ensuring they are executed with integrity. Post-launch, gather user feedback to refine strategies and inform future product development.
Experience Skills/Required 7+ years experience in design strategy or similar (Innovation consultancy, Business Design, User Research)
Expert level skills in Problem framing, Design research, Concept development, Rapid Prototyping, Service Design
Deep understanding of user-centered design methods and best practices
to influence without authority across functions
The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity and matrixed teams
Strong communication and active listening skills, with an ability to build and develop close, trusting relationships with peers and leadership
Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Proficiency with current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
Experience designing and thinking in design systems, not just single-purpose apps
An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
BA/BS or MA/MS in a design-related field, or equivalent experience
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Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $223,000 to $323,400.For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400.For California-based roles, the base salary hiring range for this position is $223,000 to $323,400.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
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