Principal Design Operations Manager

Redmond, WA, United States

Studio W is a creative community of designers, researchers, and UX writers on a mission to create and deliver holistic customer experiences while imagining the future of the post-search era within the Microsoft AI group. Across Microsoft Copilot, Search, apps, and the Edge browser, we create end-to-end experiences from news, sports, gaming, shopping, weather, search, and ads. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide.

We’re looking for a Principal Design Operations M anager to join our creative operations team, provide discipline leadership, and enable design and research at scale. We’re looking for an individual who can balance their proven track record, with a lens and appetite for uncovering and advocating new approaches to design operations. This role reports to the Chief of Staff and will work across the breadth of Studio W, collaborate with engineering and product management leaders, and build relationships with design operations professionals across the company. Join us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day.

Responsibilities

Enable the creative ops discipline and organization, including leading best practices and standardization across people/culture, product & craft, and processes & tools.

Provide oversight and leadership of studio-wide practices for design processes, planning, capacity strategy and management, tooling, communications, and measurement.

Partner with VP and Partner Studio W leadership to ensure focus on highest priorities, enable decision-making, and build clarity within and outside of Studio W.

Build cross discipline relationships to enable product outcomes and design priorities.

Collaborate with cross discipline partners, including product designers, product managers, engineers and others, to identify opportunities, understand program scope and execution requirements and influence teams.

Act as a strategic partner to design leadership on large, complex product and organizational and design challenges.

Define success criteria and metrics with partners to track impact and drive improvements within a program, project or process.

Prioritize the highest impact work and guide its execution, ensuring short- and long-term needs are addressed.

Be accountable for managing dependencies, risks and changes by leveraging technical design domain expertise and influence to optimize scope, schedule, and resources effectively.

Embody our culture and values

Qualifications

Required/Minimum Qualifications:

Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

OR equivalent experience.

4+ years management (e.g., people, project, process, vendor, change) experience.

Preferred Qualifications

Experience in retaining and fostering a healthy ecosystem for the Creative Ops and Design disciplines

Experience working directly with cross-functional leaders and building programs for product designers, user experience researchers and content designers

Experience in developing design standards and design operations

Project management skills and track record of simultaneously leading multiple projects in a fast-paced environment.

Proven effectiveness driving complex processes and cross-team initiatives.

Business Program Management M5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until April 10, 2024

#Design #StudioW #nextplay #designjobs #WWE #WXC

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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