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Desktop Support Specialist

united states

Desktop Deployment Technician openings

Location: Des Moines, IA - 100% on site

NOTE: Resources will need to travel to several locations.; Mileage reimbursement will be provided

Duration: 6 months, with possible extensions

Position may be required to provide after hours and/or occasional weekend support.

Deployment Technician

Install the requested applications and peripherals on the user machine.

Keep track of all issues related to patches, features, deployment, and permissions.

Assist in data migration, identify and resolve issues and maintain the accuracy of deployed machines.

Image/reimage new and existing desktops, laptops, etc.

Indepth understanding of imaging, sending machines and investigating.

Make use of the active directory to supervise records, profiles and approaches.

Assist with sending workstations and PCs.

Create the design settings on Windows workstations.

Oversee information and adjust system profiles.

Investigate any technical issues that may arise with system tasks and en-client support. Communicate with the end clients.

Make sure computers and peripherals are secure and that the users have the correct software.

Correctly managing image files and inventories are an essential part of the position.

Hands-on experience with imaging, deploying machines and troubleshooting.

Fault finding and problem solving skills in a network environment.

Well-versed with building and setting up desktop computer systems.

Conduct recovery and preventive maintenance procedures.

Run diagnostic or repair routines and provide technical assistance.

Indepth knowledge of Microsoft Applications.

Associates or Bachelor’s degree preferred.

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