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Enterprise Holdings
Memphis, TN, United States
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are m
Job Source: Enterprise HoldingsEnterprise Mobility Inc
Memphis, TN, United States
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities ar
Job Source: Enterprise Mobility IncMichaels Stores
Memphis, TN, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsMemphis-8035 Giacosa Place time typePart time posted onPosted 2 Days Ago job requisition idR00129571 Store - MPHS-BARTLETT/WOLFCHASE, TN**We're here for the Makers! Come be a part of the team where innovation and teamwork
Job Source: Michaels StoresTim Hogan's Carpet & Floors
Southaven, MS, United States
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Southaven, MS, United States
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Job Source: Child Care Resources IncBest Buy
Memphis, TN, United States
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Job Source: Best BuyDUDE ABIDES INC
Memphis
Job Description Job Description Lensrentals was founded in 2006 by a native Memphian and gear collector to share his knowledge and passion for all things photography. A one-man operation in a spare bedroom grew to become the largest online photo and videography rental house in the United States. As a local company with reach across the n
Job Source: DUDE ABIDES INCDesoto Athletic Club
Southaven, MS, United States
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Job Source: Desoto Athletic ClubMemphis, TN, United States
Overview
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position is located at the Memphis International Airport
Must be able to work Saturday-Wednesday 2:00pm-11:00pm schedule. Off Days: Thursday & Friday.
We offer a robust Benefits Package including, but not limited to:
Competitive Compensation - This position offers starting hourly pay of $17.50 / hour + Monthly Bonus Potential & a Set 40 hour work week/schedule
Paid Time Off , starting with 13 days off per year
Health, Dental, Vision insurance ; Life Insurance; Prescription coverage
Employee discounts on car rentals, car purchases and much more!
401(k) retirement plan with company match and profit sharing
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service functions
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following shift/schedule:
Must be able to work Saturday-Wednesday, 2:00pm-11:00pm, schedule. Off Days: Thursday & Friday
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Customer Experience Representative jobs in Memphis, TN, United States
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