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The Michael's Companies
Memphis, TN, United States
customer experience manager page is loaded customer experience manager Apply locations Memphis-8035 Giacosa Place time type Part time posted on Posted 3 Days Ago job requisition id R00257949 Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective fr
Job Source: The Michael's CompaniesMichael's
Memphis, TN, United States
Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to S
Job Source: Michael'sComfort Dynamics Heat & Air
Cordova, TN, United States
Overview: Comfort Dynamics is a people-first company in Memphis offering HVAC, Plumbing, and Electrical services. We are hiring a Customer Experience Representative to handle inbound/outbound phone calls as a part of our small, onsite call center at the Home Office. We are looking to add a member to our team who has excellent phone etiquette, a
Job Source: Comfort Dynamics Heat & AirDiVentures
Memphis, TN, United States
Customer Experience Specialist Role Profile At Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers, sharing product knowledge, providing gear and class recommendations, and fac
Job Source: DiVenturesAnserfone
Cordova, TN, United States
Immediately hiring Part Time Customer Experience Agents! We are looking for part time Customer Experience Agents to add to our growing team. We provide on the job PAID training. Previous call center work is a plus, but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly
Job Source: AnserfoneComPsych
Memphis, TN, United States
About ComPsych ComPsych® Corporation is the world's largest provider of mental health services and GuidanceResources® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResour
Job Source: ComPsychGolden Five
Memphis, TN, United States
"We will succeed by providing the best service , driven by the most effective operation andsmartest technology." Jobs (Current Openings) Project Manager with WM Experience Experience :- Minimum 5 Years Vacancy :- 1 Location :- Memphis, Tennessee (Onsite) Salary :- Negotiable Job Type :- Permanent Job Summary/Objective: We are seeking a high
Job Source: Golden FiveKira Learning
Memphis, TN, United States
Memphis, TN Customer Success / Full-time / Hybrid About Kira Learning Kira Learning is creating curriculum and learning tools that empower teachers and prepare students for a world in which technology and science play pivotal roles in everyone's lives. By way of our expert-backed content and intuitive, integrated teaching platform, Kira is int
Job Source: Kira LearningMemphis, TN, United States
Customer Experience Manager page is loaded **Customer Experience Manager**
**Customer Experience Manager**
locationsMemphis-8035 Giacosa Place time typePart time posted onPosted 2 Days Ago job requisition idR00129571 Store - MPHS-BARTLETT/WOLFCHASE, TN**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**To review a comprehensive list of benefits, please visit**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
* Other duties as assigned
**Minimum Education**
must be at least 18 years of age
**Preferred Type of experience the job requires**
Retail management experience preferred
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
locationMemphis-8035 Giacosa Place time typePart time posted onPosted 4 Days Ago
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Email Alert for Customer Experience Manager jobs in Memphis, TN, United States
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